Key Account Sales Executive

Key Responsibilities

Key Account Support & Coordination

· Support the Key Account Manager in managing the assigned major retail account

· Act as a key operational contact for the customer on listings, promotions, and documentation matters

· Ensure timely follow-ups on customer requests and internal action items

New Product Listing & Assortment Management

· Coordinate new product listings, including submission of product details, pricing, barcodes, and required documents

· Track listing approvals, timelines, and first shipment execution

· Maintain updated product assortment and SKU listings for the account

Sell-Out & Performance Monitoring

· Monitor sell-out performance by SKU and category

· Prepare regular sales and sell-out reports for internal review

· Identify underperforming SKUs and highlight opportunities or risks

Trading Terms & Commercial Tracking

· Maintain and track trading terms, promotions, rebates, and other commercial agreements

· Ensure accurate tracking of promotional spend and agreed commercial mechanics

· Support reconciliation of claims and commercial deductions

Statements of Account & Billing Support

· Prepare and update Statements of Account (SOA) for the key account

· Coordinate billing documents, invoices, credit notes, and supporting documentation

· Liaise with Finance and Order Processing to ensure accuracy and timely issue of documents

Promotion & Campaign Execution

· Execute agreed promotion plans in coordination with Trade Marketing

· Ensure promotions are set up correctly (pricing, timing, mechanics)

· Track promotion performance and prepare post-promotion summaries

Cross-Functional Coordination

· Work closely with internal teams to ensure smooth order fulfilment and stock availability

· Coordinate with logistics and operations on delivery timelines and stock issues

· Support internal meetings and customer presentations with data and materials

Requirements

Ø Diploma or Degree in Business, Marketing, or related field, fresh graduate is welcome to apply

Ø 1–3 years of experience in sales support, key accounts, or FMCG / consumer products

Ø Strong attention to detail, especially for pricing, billing, and documentation

Ø Comfortable working with Excel and sales data

Ø Strong communication, cooExrdination skills with problem-solving mindset

Ø Experience handling modern trade or large retail key accounts

Ø Exposure to promotions, trading terms, and retail operations

Ø Good analytical, organised, reliable, and able to manage multiple deadlines