KYC Analyst (multiple roles)

SUNRATE is a global payment and treasury management platform for businesses worldwide. Founded in 2016, SUNRATE has been recognised as a leading solution provider and has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge proprietary platform, extensive global network, and robust APIs.

With its global business headquarters in Singapore and offices in Hong Kong, Jakarta, London, and Shanghai, SUNRATE partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan. SUNRATE is also the principal member of Mastercard, Visa, and UPI.

The KYC Analyst is responsible for performing customer due diligence (CDD) across the client lifecycle from onboarding to periodic reviews ensuring compliance with AML/CFT regulations and internal standards. This role helps protect the organisation from financial crime risks by verifying identities, maintaining accurate records, and escalating potential issues.

This position requires working one of the following shifts in Malaysia Time (MYT) to support our global operations across the UK, MESA (Middle East and South Asia), and Europe time zones:

Shift 1 (AM): 9:30 AM 6:30 PM MYT overlapping with business hours in the MESA region and part of the UK and Europe morning hours.

Shift 2 (PM): 2:00 PM 11:00 PM MYT covering late UK and Europe business hours.

What you'll be spending your time on:

• Conduct KYC checks for new client onboarding, reviewing and validating identification and supporting documents.
• Review and process Virtual Account (VA) applications, ensuring all required documentation meets policy and regulatory standards.
• Perform ongoing due diligence (ODD) by conducting periodic reviews of client profiles, verifying data, and identifying changes in customer risk levels.
• Escalate higher-risk clients or suspicious findings to senior compliance staff.
• Maintain accurate, complete, and audit-ready KYC records.
• Collaborate with Relationship Managers, Operations, and Compliance to resolve information gaps.
• Contribute to workflow improvements that enhance efficiency and compliance outcomes.
• Keep current with regulatory changes and adapt practices accordingly.

For this role you also have:

• Bachelor's degree in Finance, Business, Law, or related discipline.
• 13 years of AML/KYC experience in financial services, fintech, or a regulated industry.
• Familiarity with onboarding, ongoing monitoring, and remediation processes.
• Strong attention to detail and accuracy in documentation.
• Good communication skills and ability to manage multiple priorities.