Why choose iZeno
iZeno was founded in 2003 to provide enterprises with custom-built technology solutions they need to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a leading international IT solutions and managed services provider, has acquired a majority stake in iZeno, a company specialising in digital transformation, application modernisation, DevOps, customer experience and hybrid cloud solutions.
With a team of 120+ in-house innovators, we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry experiences in accomplishing a portfolio of mission-critical applications, integrating Cloud, CRM, Data Analytics, and other leading technologies with our clients existing IT frameworks.
With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge.
Accountabilities:
- Conduct health checks, onboard log sources, validate logs, and escalate anomalies across SIEM platforms like Microsoft Sentinel, QRadar, and Splunk.
- Assist in creating/updating correlation rules, alerts, and saved searches to enhance threat detection and event visibility
- Support deployment and integration of SOAR with SIEM and ticketing tools, ensuring seamless orchestration and response workflows
- Conduct playbook validation and monitor SOAR connectors and automation jobs using tools like Microsoft Sentinel SOAR.
- Assist in rolling out EDR/XDR agents across diverse environmentsservers, desktops, and cloud workloadsensuring broad security coverage.
- Verify agent functionality, connectivity, and adherence to security policies. Maintain deployment inventory and escalate any coverage gaps.
- Support tracking and reporting of endpoint visibility and telemetry using tools like CrowdStrike Falcon and Microsoft Defender for Endpoint.
- Execute runbooks, support tool upgrades, and validate system health post-patching to ensure smooth SOC operations.
- Monitor licenses, certificates, and storage; raise and track change requests for configuration updates and optimizations
The Individual and their Experience:
- Bachelor's degree in computer engineering, Computer Science, Cyber Security, Information Security, or other equivalents.
- Candidate should have at least 2 years of working experience in SOC and MSS environments.
- Proven TCP/IP networking expertise, able to articulate OSI 7 layer model and trace various attacks across the stack.
- Excellent English communication skills (verbal and written) combined with professional telephone manner.
- Ability to communicate verbally in Mandarin, Bahasa Melayu and Bahasa Indonesia.
- Knowledge and/or certification on two or more of the following - Firewall, Content Filtering, Load Balancer, Web Proxy, IDS, IPS, Identity Management, Strong Authentication, Unix, Linux.
- Knowledge on Cloud technologies such as Azure.
- Experience with SIEM workflow and security analysis a plus.
- Experience working within a linux shell and windows command line.
- Customer facing experience a plus.
- Knowledge of service management processes and procedures.
- Strong commitment to personal and technical development.
- Strong sense of ownership when dealing with challenging situations.
