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Avensys Consulting

L2 Application Support

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Job Description

L2 Application Support

If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from you!

Our client's project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven L2 Application Support position. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Job Specification

Work Location: Malaysia

Job Type: Contract Role

Contract Duration: 6-8 months

Key Responsibilities:

University Bachelor's Degree or Professional Qualification Computer Science / Information Technology or its equivalent

• Minimum 5 years of experience in production support with hands-on programming experience.

• This role involves providing application support during the project execution phase (pre-live) and delivering full support for the application after it goes live.

• Pre-live: Work in collaboration with development teams, DevOps team and other stakeholders, assisting with systems integrations to ensure a smooth deployment, troubleshoot issues during the pre-live phase.

• Post-live: Understanding client needs, designing prototypes, writing code, performing testing, and maintaining technical documentation. Offer comprehensive support to maintain the application's stability and performance post-launch.

• Proficiency in relevant programming languages like Java, Python, JavaScript, etc.

• Knowledge of HTML, CSS, and JavaScript frameworks (React, Angular) for building user interfaces

• Understanding of database technologies and server-side languages for data management

• Familiarity with Agile development practices and DevOps tools

• Good Troubleshooting skills on Linux as well as Windows.

• Working knowledge of Agile methodologies (Scrum/Kanban), with the ability to manage sprints, backlogs, and issue tracking in Jira.

• Familiarity with Jenkins as a tool for automating builds and deployments.

• Exposure to API integration and RESTful services within Angular and Python-based applications.

• Ability to analyze complex issues, troubleshoot errors, and find effective solutions

• Ensuring code quality and accuracy to prevent bugs

• Effectively communicating with clients, designers, and other developers to understand requirements and convey technical concepts

• Good Troubleshooting skills on Linux as well as Windows.

• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

• Knowledge in Treasury Function and products will be an added advantage.

• Ability to Understand system architecture, configuration files, parameters and the logs files

• Ability to perform checks, maintains logs, generate reports, and produce documentation

• Basic knowledge AI-driven tools to assist in diagnosing application issues quickly.

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Mangala K S (Asha)

Reg No: 201201037177

Avensys Consulting Sdn Bhd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy.

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About Company

Job ID: 146124979

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