Lead Software Engineer

'Requirements

• At least 5 years of experience in infrastructure or platform operations
• Experience supporting production or mission-critical environments
• Strong technical understanding of infrastructure operations across virtualisation, operating systems, storage, backup, networking,
  
  

and related platforms

• Experience working with vendor-supported operating models and managing external support teams
• Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents
• Experience supporting technical governance, security governance, change review, or service request approval processes is
  
  

Preferred

• Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and
  
  

stakeholder follow-up

• At least 2 years of experience in government or public sector settings
• Good to have data centre operations experience
• Strong communication and coordination skills with both technical and non-technical stakeholders
  
  

Technical Requirements

• Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix
• Experience with Red Hat Linux and/or Windows Server environments
• Familiarity with enterprise storage, backup, HA, and DR solutions
• Strong understanding of monitoring, observability, logging, and alerting practices
• Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and segmentation
• Familiarity with hybrid infrastructure environments, including AWS or Azure
  
  

Desired Technical Skills

• Experience with automation tools such as Ansible, Puppet, Chef, or Terraform
• Familiarity with scripting languages such as Python, PowerShell, or Bash
• Familiarity with containerisation and orchestration platforms such as Docker or Kubernetes
• Experience with Infrastructure as Code (IaC) for automated provisioning and configuration
  
  

Qualifications

Degree in Computer Science, Engineering, Information Technology, or a related field

Desired Certifications

• VMware Certified Professional (VCP)
• Microsoft Certified: Windows Server
• Red Hat Certified Engineer (RHCE)
• ITIL v4 Foundation
• AWS or Azure Associate-level (or equivalent) cloud certifications