Job Title: Learning Specialist
Position Type: Contract (12 months, renewable)
Location: Onsite, KL Sentral
Working Days: Mon-Fri
Working Hours: 7AM-4PM / 11AM-8PM
Responsibilities:
Training Delivery & Facilitation
- Deliver engaging classroom, virtual, and blended training programs using adult learning principles.
- Facilitate learning through experiential methods, including structured exercises, gamification, scenario-based activities, and role plays.
- Apply effective questioning and discussion techniques to drive critical thinking, knowledge integration, and learner engagement.
- Demonstrate strong classroom management and adaptability to learner needs.
Instructional Design & Program Development
- Design and customize training programs using established L&D methodologies such as ADDIE, Bloom's Taxonomy, Kolb's Experiential Learning Cycle, and Learning Styles.
- Align training content with business objectives to improve on-the-job performance and capability development.
- Support continuous improvement of learning materials based on feedback and performance data.
Evaluation & Continuous Improvement
- Evaluate training effectiveness using models such as Kirkpatrick, assessing learner reaction, knowledge transfer, behavior change, and business impact.
- Critically assess program content, facilitation quality, and process effectiveness.
- Provide actionable recommendations to enhance training quality and learner outcomes.
Coaching & Performance Support
- Deliver performance coaching to trainers and facilitators.
- Partner with operations and stakeholders to coach new hires during nesting periods, addressing skill and performance gaps.
- Support capability building through targeted feedback and development plans.
Data Analysis & Stakeholder Reporting
- Analyze training performance data using Excel or Google Sheets (pivot tables, charts, scatter plots).
- Develop clear, data-driven insights and visual presentations for stakeholders.
- Communicate training impact using concise storytelling aligned to business priorities.
Requirements:
Experience
- Minimum 1 year of experience in Training or Learning & Development, supporting internal or external audiences.
Language Proficiency
- Exceptional proficiency in English (spoken and written).
- Professional proficiency in Cantonese or Mandarin (spoken and written) to support China, Taiwan, and Hong Kong markets.
Education & Certification (Preferred)
- Formal education or professional certification from recognized Learning & Development institutions or bodies.
Skills & Competencies
- Strong facilitation and presentation skills in both classroom and virtual environments.
- Excellent communication skills with the ability to adapt messaging for diverse audiences.
- Solid understanding of adult learning theory and experiential learning practices.
- Strong analytical mindset with working knowledge of Excel / Google Sheets.
- High proficiency in Microsoft Office and Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides).
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
