Legal Case Manager | Expert Witness Services

Manage Complex Legal Matters Alongside Leading Expert Witnesses

Your legal expertise deserves work that demands judgment, ownership, and influence. As a Legal Case Manager, you'll manage expert witness engagements end to end, coordinating lawyers, specialists, documentation, deadlines, and complex case requirements across international legal matters. Gain distinctive exposure to accomplished experts spanning technical and professional disciplines while strengthening your legal operations expertise. With Emapta, enjoy permanent WFH, day-shift stability, international career exposure, continuous development, and a Top 1% experience designed for high-performing legal professionals.

Job Overview

• Employment Type: Full-Time
• Work Setup: Work From Home, Malaysia
• Shift: Day Shift, 5:30 AM-2:30 PM MYT / 6:30 AM-3:30 PM MYT, Weekends Off

Exciting Perks Await!

• Work From Home arrangement
• Day shift schedule
• Fixed weekends off
• Government benefits
• Eight (8) days annual leave
• Career growth opportunities
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)

The Qualifications We Seek

• Bachelor's degree in Law (LLB) from a Malaysian or internationally recognized institution; candidates currently completing their Law degree may also be considered
• At least 3 years of relevant legal experience in a law firm, legal services, litigation support, or legal operations environment
• Experience as a lawyer, senior paralegal, or similar legal professional, with the ability to independently manage legal matters, is highly preferred
• Strong end-to-end case management experience, including timelines, deliverables, documentation, stakeholders, and case progression
• Experience supporting international clients, legal teams, lawyers, or expert witnesses across multicultural or multi-jurisdictional environments
• Experience working with Australian lawyers, legal teams, and/or expert witnesses is an advantage
• Strong legal research, drafting, documentation, and report-review skills
• Excellent written and verbal English communication, stakeholder management, negotiation, and conflict-resolution skills
• Strong analytical, organizational, and problem-solving abilities, with the capacity to manage multiple priorities independently under tight deadlines
• Proficiency in Microsoft Office and general legal or office applications

Your Daily Tasks

Driving Case Delivery

• Manage each case from start to finish, ensuring delivery within agreed timelines and budget
• Monitor case progress, identify potential risks, and drive timely resolution
• Translate client instructions, scope, and priorities into clear milestones for expert witnesses
• Track expert progress against agreed deliverables and timelines
• Negotiate fees, scope, commercial terms, and required prepayments with clients
• Resolve issues proactively and escalate only when necessary
• Partner with the Quality Assurance team to ensure reports meet quality and admissibility standards

Building Client Relationships

• Serve as the primary point of contact for clients throughout each engagement
• Communicate updates proactively and manage client expectations effectively
• Identify and communicate changes or risks before they affect case outcomes
• Deliver practical solutions that strengthen client confidence

Building Expert Relationships

• Collaborate with the Sourcing team to identify the most suitable expert witnesses
• Support expert witnesses throughout each engagement based on their experience and working style
• Help expert witnesses build confidence and improve their effectiveness

Contributing to the Team

• Improve team processes and operational best practices
• Share knowledge, lessons learned, and process improvements across the business
• Contribute positively to a collaborative and fast-paced team culture

Supporting Legal Excellence Through Trusted Expertise

Our client is a recognized leader in specialized legal support services, connecting legal professionals with an extensive global network of highly qualified expert witnesses across technical, scientific, medical, engineering, commercial, and financial disciplines. Through proven expertise, innovative processes, and rigorous quality standards, they help law firms build stronger cases while simplifying complex expert engagements. Their reputation for excellence, international reach, and client-focused service has made them a trusted partner for thousands of legal professionals handling high-value and complex litigation matters worldwide.

Join the Top 1% Talent. A better career. A better life.

Recognized as one of HR Asia's Best Companies to Work For in Asia 2025, Emapta's diverse roster of over 1,000 international clients spans various industries, offering you a dynamic platform to showcase your skills and make a meaningful impact on a global scale. For over a decade, we have helped companies adapt to ever-changing market needs by providing access to a wide range of talent, office solutions, and more.

Emapta is more than just a company; it's a tight-knit community that values the unique blend of professionalism and Malaysian warmth. Our organization embodies a culture that encourages innovation, collaboration, and continuous learning. Be part of Emapta's story - a story that values diversity, celebrates success, and embraces the colorful culture of Malaysia.

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