Live Commerce Executive

Job Responsibilities:

Operational & Cross-Team Support

• Coordinate with Sales for latest product stock, pricing updates, and promo codes.
• Work with Creative and Marketing teams to ensure smooth content handover and timely delivery.
• Update post-session reports on performance metrics and feedback from viewers.

Live Session Coordination

• Prepare and submit creative requests (banners, product visuals, scripts) in advance.
• Ensure all materials and product listings are correctly set up before each live stream.
• Monitor live sessions in real-time, support host performance, and reply to customer comments live.

Communication & Feedback

• Liaise with Thailand live host team to provide local insights (slang, trends, consumer behavior).
• Highlight recurring customer questions or friction points for future content planning.

Requirements:

• Relevant experience in live commerce, e-commerce, digital marketing, or sales-related roles will be an added advantage.
• Strong understanding of live commerce platforms and tools (e.g., TikTok Shop, Shopee Live, Facebook Live, YouTube Live).
• Excellent interpersonal and communication skills with the ability to liaise across multiple departments and cultures.
• A self-starter with a strong make-it-happen attitude, able to take ownership and drive initiatives independently.
• Quick learner with high adaptability to new tools, workflows, and market changes.
• Detail-oriented and organized with strong coordination and project management skills.
• Willingness to work flexible hours, especially during live events.