Company Description
AECO Technologies (M) Sdn. Bhd. has been the authorized distributor for Garmin in Malaysia since 1991. With over three decades of experience in GPS technology, the company has developed deep technical expertise in servicing and maintaining Garmin products. AECO Technologies offers innovative solutions across various fields, including automotive, aviation, marine, fitness, outdoor recreation, tracking systems, and wireless applications. Our dedication to cutting-edge technology and customer satisfaction makes us a trusted leader in the industry.
Role Description
- Conduct regular live sessions on TikTok and other platforms to promote products.
- Explain product features and benefits clearly and professionally.
- Engage with viewers, answer live questions, and encourage sales during livestreams.
- Plan live content with the team to align with marketing and sales campaigns.
- E-Commerce Platform Management
- Manage and update product listings on TikTok Shop, Shopee, and Lazada.
- Ensure accurate product descriptions, prices, stock levels, and visuals.
- Monitor daily transactions, order fulfilment, and platform performance.
- Assist in setting up promotions, discounts, and campaign activities.
- Sales & Content Support
- Coordinate with the marketing team to create visuals and promotional content.
- Provide input on product highlights and selling points for digital content.
- Track sales performance and customer feedback from online channels.
- Customer Engagement
- Respond to customer inquiries and assist in resolving basic issues via chat or comments.
- Maintain a high standard of customer service and post-sales communication.
- Report customer trends and product concerns to the sales team.
Qualifications
- Diploma or Bachelor's Degree in Marketing, Mass Communication, Business, or related field.
- 1–2 years of experience in live hosting, e-commerce, or digital marketing (fresh graduates with strong communication skills are encouraged to apply).
- Confident and engaging personality – comfortable speaking in front of the camera and interacting with live audiences.
- Good product presentation and sales communication skills.
- Familiar with TikTok Shop, Shopee, and Lazada platforms.
- Basic knowledge of content creation, livestream setup, and online marketing is an advantage.
- Proficient in English and Bahasa Malaysia.
- Able to work independently and collaboratively with marketing and sales teams.
- Willing to work on weekends or irregular hours during campaigns or live sessions.
