Livestream Producer Manager

Position: Livestream Producer Manager

Reporting to: Destination & Digital Marketing Manager

Salary Range: RM6,000.00 to RM8,000.00

Company Description:

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, with a unique business model offering ready-made products and packages to partners, backed by established and matured branding. Their marketing concept is to develop marketable travel packages based on market demand and trends, offered through their dynamic B2B booking engine.

We are looking for a Livestream Producer with strong capabilities in livestream planning, behind-the-scenes production and technical operations.

The successful candidate will be responsible for the complete livestream production process—from initial concept development, content planning and technical setup to live execution and post-livestream performance analysis.

This role primarily focuses on behind-the-scenes planning and operations. The candidate should understand how a professional Facebook live is produced and be able to independently plan the programme flow, operate the relevant livestream software and equipment, and coordinate with hosts and supporting teams during each session.

Responsibilities:

• Plan weekly and monthly livestream themes, content directions and broadcasting schedules.
• Develop livestream plans based on marketing campaigns, travel fairs and promotional activities.
• Coordinate with Sales, Product and Marketing Teams to confirm featured packages, prices, promotions and key selling points.
• Prepare livestream rundowns, programme flow, talking points, engagement segments and calls to action.
• Coordinate with livestream hosts and relevant team members to ensure proper preparation before each session.
• Manage the technical setup, testing and on-site operation of livestream sessions.
• Operate livestreaming software such as OBS Studio, vMix, StreamYard, TikTok LIVE Studio and Facebook Live Producer / Meta Business Suite.
• Set up and operate livestream equipment including cameras, microphones, audio mixers, lighting, video switchers, capture cards and related equipment.
• Monitor visuals, audio, internet connection and overall broadcast quality throughout the livestream.
• Troubleshoot technical issues and implement backup solutions where required.
• Work closely with internal teams on livestream content, video shoots and production activities.
• Monitor livestream performance and recommend improvements to content, engagement and production quality.
• Stay updated on livestream trends, social media features and broadcasting practices.
• Ensure livestream content and production are aligned with the Company's branding and image.
• Perform related ad-hoc duties as assigned by the respective Manager.

Requirements:

• Diploma in Mass Communication, Media Studies, Broadcasting, Multimedia, Digital Media, Marketing or a related field.
• 3 years of experience in livestream production, broadcasting, video production or a similar role.
• Proficient in livestreaming software such as OBS Studio, vMix, StreamYard, TikTok LIVE Studio or similar platforms.
• Hands-on knowledge of cameras, microphones, audio mixers, lighting, video switchers, capture cards and livestream equipment.
• Able to independently manage livestream setup, operation and basic technical troubleshooting.
• Strong organisational, communication and coordination skills.
• Creative, proactive, detail-oriented and able to work under pressure during live broadcasts.
• Good understanding of social media platforms, livestream trends and audience engagement.
• Proficient in Mandarin and English to liaise with Mandarin-speaking clients and partners.
• Willing to work flexible hours, including weekends or public holidays when required.
• Positive attitude and strong team player.

Benefits:

• Annual company trip
• Group PA insurance (confirmed employees)
• Performance-based yearly bonus
• Bi-annual performance reviews
• Medical coverage (registered clinics)
• Travel package staff discounts
• Monthly training & team-building activities
• Company uniform & travel claim reimbursements
• Access to employee HR app (leave, claims, payslips)