Loan Advisor / Mortgage Specialist

MORTGAGE SPECIALIST / LOAN ADVISOR

Job Purpose:

To educate and advise the clients about the loan products; making recommendations based on their evaluation. Suggest alternative loan products or terms that better suit the clients needs & financial situation. To coordinate the closing process, ensuring all necessary paperwork is completed accurately and efficiently.

Job Descriptions:

1. Help generate leads and make call to increase the closing rate.
2. Follow-up call to identify client needs and convert potential leads into Client Consultation. (ZOOM)
3. Client Consultation: Zoom meeting with clients to discuss their financial needs an goals and provide guidance on suitable loan products and services.
4. Assist clients in completing loan applications and get loan approval from banks.
5. Maintain regular communication with clients throughout the loan process, providing updates, answering questions, addressing concerns, follow up with lawyers, to ensure a smooth experience.
6. Regularly report on sales performance.
7. Work collaboratively with the sales team to improve call strategies; and sales strategies.
8. Maintain up-to-date knowledge of the products or services offered.

Job Specification:

1. Experience:
2. Ex-Banker or Mortgage Broker
3. Knowledge:
4. Understanding of the bank industry and loan knowledge.
5. Skills & Abilities:
6. Strong Sales Skills: Proven sales record.
7. Strong Financial Analysis: Ability to analyse loan documents.
8. Strong Communication: Strong verbal skill to effectively explain the loan options, terms and requirements, and to handle enquiries and resolve issues professionally.
9. Attention to Detail: Thoroughness and attention to detail are crucial for accurately processing loan applications, verifying documentation, and ensuring compliance with regulations and internal policies.
10. Strong Problem-Solving: Ability to identify and resolve problems or obstacles.
11. Negotiation Skills: Ability to negotiate loan terms and condition with clients.
12. Strong organizational and time management skills to prioritise tasks.