About Us
At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers helping them deliver better results every day.
Responsibilities
- Manage and coordinate daily outbound shipment orders to ensure timely and accurate delivery to customers and distribution partners.
- Prepare and process outbound delivery documentation including delivery orders, commercial invoices, packing lists, and shipping instructions.
- Coordinate with freight forwarders and shipping lines to arrange shipment bookings and obtain booking confirmations.
- Prepare and verify export shipping documents such as Bills of Lading (B/L), invoices, packing lists, and other export documentation.
- Arrange trucking and transportation for container pick-up and cargo delivery to ports, warehouses, or designated locations.
- Prepare and submit Customs declaration documents (K2 forms for export) and verify K1 forms for import, ensuring compliance with Royal Malaysian Customs Department requirements.
- Generate invoices and prepare RO reports and other supporting documents required for customs clearance.
- Ensure all shipments comply with Malaysia customs regulations, trade compliance requirements, and company policies.
- Work closely with customers, freight forwarders, warehouse teams, and factory planners to coordinate shipment schedules and resolve any logistics or documentation issues.
- Track shipment status and follow up with forwarders to ensure smooth delivery and timely updates to stakeholders.
- Perform logistics transactions and maintain accurate shipment records in Oracle ERP and Warehouse Management System (WMS).
- Support continuous improvement of logistics processes to enhance efficiency, accuracy, and compliance.
Requirements
- Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 12 years of experience in logistics, shipping coordination, or supply chain operations.
- Familiarity with Malaysia customs procedures, K1/K2 declarations, and export documentation.
- Good coordination, communication, and organizational skills with strong attention to detail.
