Logistics Coordinator

Company Description DSV - Global Transport and Logistics keeps supply chains moving for thousands of companies worldwide, ranging from small family-run businesses to large global corporations. The company combines a global network with a strong local presence to stay close to customers and their operational needs. Nearly 150,000 employees in over 90 countries work together to deliver high-quality services and strong customer experiences. DSV is committed to a more sustainable future for the logistics industry and conducts business with integrity, respect for different cultures, and the dignity and rights of individuals. The organization promotes inclusivity and diversity, offering a dynamic environment for people to grow their careers.

Role Description The Operation Executive role is a full-time, on-site position based in Petaling Jaya. This role is responsible for coordinating daily logistics operations, including shipment planning, booking, documentation, and tracking across various transport modes. The Operation Executive works closely with internal teams and external partners to ensure accurate data entry, on-time deliveries, and compliance with company processes and regulatory requirements. The role includes monitoring service performance, resolving operational issues, and updating customers on shipment status and exceptions. The Operation Executive also supports continuous improvement initiatives, contributes to process optimization, and prepares regular operational reports and updates for management.

• Operational logistics and supply chain skills, including shipment coordination, documentation handling, and basic knowledge of transport modes and Incoterms.
• Data management and IT skills, such as proficiency with MS Office (Excel, Word, Outlook), operational systems, and accuracy in data entry and record keeping.
• Communication and collaboration skills, including clear written and verbal communication, customer service orientation, and the ability to work effectively with internal and external stakeholders.
• Analytical and problem-solving skills, with the ability to prioritize tasks, handle time-sensitive issues, and support process improvements.
• Organizational and planning skills, including attention to detail, systematic follow-up, and reliability in meeting deadlines in a fast-paced environment.
• Relevant education in logistics, supply chain, business administration, or a related field; prior experience in freight forwarding or logistics operations is an advantage.
• Ability to work on-site in Petaling Jaya, with a willingness to adapt to changing operational needs and uphold DSV's standards of integrity, diversity, and sustainability.