Job Description
Company Background:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Position Title: Logistics Coordinator Customs Declarant
Department: Operations
Reports To: Operations Manager / Team Lead
Location: Port Klang
Employment Type: Full-Time
The Logistics Coordinator Customs Declarant is responsible for preparing and submitting customs declarations for import and export shipments in compliance with local customs regulations. The role ensures accurate classification, documentation, and timely submission of declarations to facilitate smooth cargo clearance and avoid penalties or delays.
This position works closely with internal operations teams, customers, customs authorities, and port systems to ensure compliance and efficient shipment processing.
- Key Responsibilities
- Customs Declaration
- Prepare and submit customs declarations for import and export shipments through the relevant customs system.
- Ensure accurate declaration of cargo details, tariff codes, values, and quantities.
- Verify supporting documents such as commercial invoices, packing lists, permits, and certificates.
- Monitor declaration status and follow up until approval is obtained.
- Regulatory Compliance
- Ensure all declarations comply with customs regulations, trade requirements, and government authorities.
- Identify and resolve discrepancies in shipment documentation before submission.
- Coordinate with customs officers or relevant authorities when clarification or additional information is required.
- Shipment & Documentation Coordination
- Liaise with operations teams to obtain accurate shipment information.
- Ensure all required permits, licenses, or supporting documents are in place prior to declaration.
- Maintain proper records of customs declarations and related documentation.
- Problem Resolution
- Address declaration rejections, queries, or amendments promptly.
- Support operational teams in resolving customs-related issues that may affect shipment clearance.
- Administrative & System Management
- Maintain accurate records in the customs declaration system.
- Assist in compiling reports or documentation required for audits and compliance checks.
- Support billing verification related to customs declaration services where applicable.
Job Requirements
- Qualifications & Experience
- Minimum 13 years of experience in customs declaration or freight forwarding operations.
- Familiar with customs declaration systems and port systems.
- Basic knowledge of tariff classification, customs procedures, and import/export regulations.
- Experience handling documentation such as invoices, packing lists, permits, and certificates.
- Key Competencies
- Strong attention to detail and accuracy.
- Good communication skills for coordination with internal teams and authorities.
- Good planning and time management skills to handle multiple declarations.
- Ability to work under pressure and meet submission deadlines.
- Proficient in MS Office and logistics/customs systems.
