Logistics Manager

Job Description

• Oversee full-chain logistics for regional delivery projects, including warehouse performance optimization and inventory planning
• Ensure safe, accurate, and timely order fulfilment
• Act as the key liaison between internal and external stakeholders
• Design customized warehousing and logistics solutions, manage warehouse performance and capacity to guarantee accurate and timely delivery
• Establish and implement standardized warehousing systems with proper training and rollout
• Optimize fulfilment timeliness and service quality through systematic improvements
• Drive standardization programs and leverage WMS/TMS systems and data analytics to enhance visibility and exception handling
• Develop and implement vendor KPI frameworks
• Conduct comprehensive evaluations covering service quality, compliance, and cost-effectivenes
• Support customs clearance processes, track progress, and resolve issues during declaration
• Coordinate with freight forwarders, customs brokers, carriers, and warehouses for port-to-warehouse delivery
• Formulate customs clearance strategies, source quality agency resources, manage bidding processes, and oversee fulfillment and performance management
• Develop SOPs for customs operations, identify risk points, and strengthen compliance to improve SLA performance
• Implement risk control mechanisms and predictive analytics to identify process gaps
• Refine logistics models and operational processes to reduce costs, improve efficiency, and enhance customer satisfaction
• Provide solutions to frontline logistics pain points to elevate service quality
• Lead local vendor sourcing initiatives
• Build a strategic supplier ecosystem through capability assessment and partnership management

Job Requirement

• Bachelor's degree in Supply Chain Management or Logistics (Master's preferred)
• APICS/ISM certification is an advantage
• Minimum 5 years in logistics and customs management
• Background in 3C/digital appliances industry preferred
• Proven track record in successful project implementation and management
• Expertise in WMS/TMS implementation
• Strong knowledge of Incoterms 2020, local customs laws, and regulatory frameworks
• Familiarity with import/export processes under various trade rules, with hands-on experience in handling customs declaration and inspection issues
• Strong data analysis skills (Power BI/Tableau preferred) and refined operational knowledge
• Proficiency in MS Office (Excel, Word, PPT) and CA
• Cross-cultural leadership and crisis management capability
• Strong customer service orientation, communication skills, resilience, and multitasking ability
• Logical thinking, analytical skills, and organizational coordination
• Fluent in English (spoken and written) as a working language