Logistics Specialist

This is a remote position.

Key Responsibilities:

主要职责:

• Plan and coordinate weekly international and domestic shipments for BabbleRoo.

• 安排BabbleRoo每周的中国国内和海外货运

• Manage communication with freight forwarders and Amazon logistics partners.

• 与多家货代及亚马逊物流合作伙伴保持沟通

• Monitor shipment tracking, resolve delays, and follow up on receiving issues or shipment claims (especially with Amazon FBA).

• 追踪货运情况,解决延误问题,并跟进收货问题或货运索赔(尤其是亚马逊FBA仓库的问题)

• Coordinate inbound shipment documentation (commercial invoice, packing list, CO, etc.) and ensure compliance with destination requirements.

• 收集并整理货物运输文件(商业发票、装箱单、产地证等),确保符合目的地要求

• Proactively communicate and resolve discrepancies with shipments, warehouse receiving errors, and shipping damages.

• 主动沟通并解决货运数量差异、仓库收货数量错误和运输损坏问题

• Take charge of freight rate negotiation and manage cost tracking for optimized shipping costs.

• 负责海运费谈判并管理成本跟踪表,优化运输费用使其保持竞争力

• Maintain organized records of shipping documents and provide logistics data for inventory and planning purposes.

• 有序记录运输文件,并提供准确的物流数据供库存和计划所用

• Check all bills from forwarders against the agreed-upon rates and service agreements and apply for monthly payment.

• 核对所有货代账单,并申请月度付款。

• Actively participate in internal team communications for problem-solving and experience sharing

• 积极参与团队内部沟通和经验分享

• Support manager on other tasks that may not be limited to logistics as needed.

• 处理经理布置的其他相关工作(不限于物流)

Required Skills and Qualifications:

任职要求:

• Mandarin proficiency (essential for supplier and forwarder communication)

• 普通话流利

• 3+ years of experience in logistics, supply chain coordination, shipping administration or project management

• 3年以上物流、供应链、运输管理、单证经验或项目管理

• Experience working with Amazon FBA shipments preferred.

• 有亚马逊FBA货运经验者优先

• Familiarity with international shipping terms (Incoterms), documentation, and freight processes.

• 熟悉国际运输条款(国际贸易术语解释通则)、相关文件和货运流程

• Strong coordination and communication skills with external vendors and internal teams.

• 具备较强的协调和沟通能力,能够与外部供应商及内部团队高效合作

• Detail-oriented with the ability to manage multiple shipments in parallel.

• 注重细节,能同时管理多个运输项目

• Proficiency in Excel, Google Sheets, and logistics platforms or dashboards.

• 熟练使用Excel、Google Sheets以及物流平台的操作系统

• Willingness to learn and adopt new tools for work efficiency (e.g. AI tools)

• 善于学习运用新的工具(比如AI工具)