Job Description

Job Description

Work experience:

Senior: > 6years of experience working as a mainframe production support role or similar role (Developer)

Work experience in Finance, banking or insurance industry is preferred.

Academic Requirements

Bachelor's or master degree in information technology and/or other demonstrated learning path
Certification (ITIL is a +)

Required Technical Skills

Proven experience as a mainframe production support role or similar role (Developer)
Understanding of mainframe technologies and environments (Batch processes versus Online)
Proficiency in COBOL, JCL, CICS, and DB2 as well as TSO.
RTC tool understanding (IBM) is a nice to have
Knowledge in SQL

Required Soft Skills

Excellent problem-solving skills and attention to detail.
Strong communication skills and ability to work effectively in a team and with business teams.

Main Responsibilities

Support business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations
Ensure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs.
Analyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations.
Enrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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