The Manager-Accounts Payable, in this role will be responsible for the shared services operation supporting client's Accounts Payable operations, including ensuring timely payments to all suppliers, due validation of payables, tracking and reporting of outstanding accruals and relevant dashboards.
Responsibilities:
- Showcase strong process-based culture. To lead, develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.
- Builds and manages a team of Team leader, associates with a high level of employee satisfaction and commitment. Regularly communicates customer satisfaction survey results and other business critical metrics around performance and makes needed adjustments.
- Primary source of guidance to the Accounts Payable team. Continuously monitor team's conformance to processes and adequacy of controls over duplication checks and accurate payments.
- Set up calls/meetings as and when required. Effectively communicates with all customer segments, SLAs, and business partners.
- Manage multiple accounts payable work streams and processes globally, including accurate and rapid processing & accounting, real-time reporting, internal escalation to drive proactive processing.
Our most successful candidates will have:
- Minimum of 15 years of professional experience is required.
- Experience in the BPO industry specifically within the AP program, with a background in team management in this area.
