Manager, Bursary Department

Responsibilities:

A. System Administration & Fees

• Lead the management of student fee systems for registration and enrolment.

• Work with Faculties and Student Accommodation Unit on fee structures, related schemes, and hostel charges.

• Ensure all fee-related processes comply with the relevant policies, guidelines, and regulations.

B. Cash Collection & Control

• Oversee daily cash collection, and ensure all records are accurate.

• Check and confirm daily cash balances and resolve any differences.

• Ensure proper cash handling procedures are followed.

C. Credit Control & Fee Management

• Ensure the credit control team follow-up with students who have overdue fees.

• Monitor the payment status of PTPTN-funded students.

• Ensure the monthly report on outstanding student payments is prepared and submitted for review by the relevant departments.

D. General Administration

• Conduct briefings for new students to explain available fee payment options.

• Check and verify daily banking of student payments and review student refund requests to ensure everything is accurate and properly approved.

Requirements:

• A Bachelor's Degree in Business Management, Finance, Accounting, or a related field, with at least 6-8 years of experience in credit control, bursary/finance operations, preferably in a higher education institution.

• High level of integrity, mature, initiative and independent.

• Able to work under pressure and perform multiple tasks within tight schedules/deadlines.

• Strong organisational and time management skills, with ability to lead a team and resolve operational issues effectively.

Only shortlisted candidates will be notified.