Manager, Business Development, Agency

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to drive strategic business development by establishing and nurturing relationships with key stakeholders, ensuring a strong market presence. Additionally, the role involves overseeing the strategy, execution, and performance of channels to enhance customer relationships and loyalty, with P&L responsibility for the channel's growth, profitability, and overall management.

Role Highlights

• Malaysia (Southern Region), Hybrid and Full Time
• Drive business growth and channel performance through strategic stakeholder management, customer engagement, and full P&L accountability.
• Happy to talk flexible working
  
  

The Opportunity:

Drive strategic business development by building and strengthening key stakeholder relationships to enhance market presence and business growth. Responsible for developing and executing channel strategies, managing customer engagement and loyalty initiatives, and overseeing the channel's profitability, growth, and overall performance with full P&L accountability.

Your New Role:

• Manage and deliver the annual new business target.
• Strengthen broker relationships and improve visibility of broker portfolio and new business opportunities.
• Build and maintain the market reputation and presence with brokers and business introducers.
• Develop and share management information (MI) data to influence business decisions.
• Work with stakeholders to ensure delivery of business plan and generate solutions.
• Build and maintain strong relationships with key stakeholders.
• Participate in the development of new/revised products.
• Network internally and externally to promote the interests of the company.
• Communicate product changes and updates to relevant stakeholders.
• Maintain knowledge of current and new e-trading platforms.
  
  

About You:

• Significant relevant experience in operational management experience in senior roles within the insurance industry.
• Significant project, programme, and change management experience.
• In-depth experience of market analysis and development planning.
• Experience in leading successful initiatives.
• Experience driving strategic organisational change, including cultural improvements.
• Experience in negotiating, building, and managing strategic partnerships.
• Managing operations/infrastructure and business systems development and support.
• Proven success in delivery management resulting in customer, operational, and financial benefits.
• Experience within underwriting or Finance discipline.
• Strategy and planning in large complex organisations.
• Experience in managing Agents relationship and business development with financial institutions.
• Experience of Digital distribution.
• Experience of achievement through innovation and customer segmentation in mature markets.
• Experience within customer service/sales environment.
  
  

About QBE

What if you could have a positive impact – at work and in the world

At QBE, we're enabling a more resilient future – for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia's operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

Medical benefits

Globally, access to online learning via LinkedIn Learning

On top of annual leaves, 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success – and we can be part of yours.

Your career at QBE — Let's make it happen.

Skills:

Analytical Thinking, Business Continuity, Business Development, Communication, Critical Thinking, Customer Service, Financial Products, Intentional collaboration, Managing performance, Qualitative Analysis, Research Analysis, Risk Management, Stakeholder Management, Team Management, Waterfall ModelApplication Close Date: 29/09/2026 11:59 PM

How to Apply:

To submit your application, click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.