- Career Progression
- Leadership Opportunities
About Our Client
The employer is a large organization within the financial services industry, offering a stable and innovative environment. The company is committed to maintaining high standards of integrity and security in its operations.
Job Description
- Monitor and analyze transactions to detect and prevent fraudulent activities.
- Investigate and resolve fraud cases efficiently and effectively.
- 24/7 emergency card replacement support.
- Collaborate with internal teams to implement fraud prevention strategies.
- Prepare detailed reports on fraud incidents and provide recommendations for improvement.
- Ensure compliance with regulations and internal policies related to fraud management.
- Provide excellent customer service while handling fraud-related queries or issues.
- Utilize Mandarin language skills to support communication with relevant stakeholders.
- Stay updated on the latest fraud trends and techniques within the banking and financial services industry.
The Successful Applicant
A Successful Manager, CASA Fraud Analyst Should Have
- Strong analytical and problem-solving skills.
- Proficiency in Mandarin to support communication needs.
- Experience in customer service within the financial services industry.
- Knowledge of fraud detection and prevention techniques.
- Ability to work well under pressure and manage multiple tasks effectively.
- Excellent communication and interpersonal skills.
- A keen eye for detail and a proactive approach to identifying risks.
What's on Offer
- Additional shift allowance provided.
- Permanent position offering job stability.
- Opportunity to work in Kuala Lumpur, a vibrant and growing financial hub.
- Exposure to the dynamic banking and financial services industry.
If you are ready to take the next step in your career as a Manager, CASA Fraud Analyst, apply today and be part of a forward-thinking team in the financial services sector.
Contact: Pey Teeng Lee
Quote job ref: JN-122025-6898831
