Manager, Compliance Assurance

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia's most used apps for payments and everyday life.

Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.

Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

What You'll Do:

1) Advisory

• Provide expert advisory support on compliance matters, ensuring alignment with Bank Negara Malaysia regulations and any other regulatory standard applicable to TNGD's businesses.
• Offer guidance to cross-functional teams on compliance considerations in product development, business operations, and strategic initiatives.

2) Quality Assurance Review (QAR)

• To plan and perform compliance assurance review activities to ensure that the compliance initiatives and standards are effectively implemented across business units and properly documented.
• Manage and monitor regulatory changes, including coordinate gap analysis, with the relevant Business Units and track action plans to closure.
• Evaluate the effectiveness of existing compliance controls and propose enhancements where necessary.
• Provide recommendations for continuous improvement based on the outcomes of quality assurance reviews.
• Collaborate with internal stakeholders to address identified gaps and continuously improve compliance processes.

3) Ad- hoc Review

• Perform ad-hoc compliance reviews triggered by specific events or emerging risks.
• Collaborate with cross-functional teams to address immediate compliance concerns and mitigate potential risks.
• Generate comprehensive reports on findings and recommendations from ad-hoc reviews.

4) Investigation

• To facilitate second level investigation on alleged compliance breaches and violation to ensure independent assessment was conducted fairly and thoroughly.
• Work closely with internal stakeholders to gather relevant information and evidence.
• Ensure timely and thorough reporting on investigation outcomes and recommendations for corrective actions.

5) Others

• Stay abreast of changes in regulatory requirements and provide proactive recommendations to senior management.
• To provide necessary support in ensuring any audit findings closure for Compliance Department is resolved within the agreed timeline.
• Assist the Line Manager in developing and executing the annual Compliance Assurance Review Plan.
• Prepare accurate and timely compliance reports, updates, and documentation for both internal and external stakeholders. This includes reporting to the Management Audit Risk and Compliance Committee and the Board Risk and Compliance Committee.
• Undertake any other assignments as requested by the immediate supervisor, Head of Compliance or Management.

Role Requirements:

• Minimum tertiary qualification in Law, Banking, Finance, or related fields.
• Minimum of 3 years of experience in compliance, internal audit or a related field, preferably with at least 1 year in a supervisory or leadership role.
• In-depth knowledge of relevant regulatory requirements and industry standards, especially in the financial sector and payment industry.
• Excellent written and verbal communication skills.
• Ability to manage stakeholders across all levels.

What you get

Work your way

• Flexible working hours

Your wellbeing matters

• Medical coverage, with option to include dependants
• Extra leave for family and caregiving needs

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet
• Long-term rewards for your contributions

Everyday support

• Mobile and broadband reimbursement
• Discounts and wellness perks

What it's like to work here

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.