Manager, Data Centre Management

Qualification & Experience

• Minimum - Degree in Information Technology, Computer Science or related discipline.
• Minimum 8 years of experience in data centre operations, infrastructure management, or enterprise IT operations with 3 – 5 years of experience in supervisory / team management roles.
• Strong experience managing servers, virtualization, storage, backup, and disaster recovery environments.
• Strong experience in vendor management, investment planning, and infrastructure budgeting.
• Experience managing infrastructure governance, operational frameworks, and support operations.
• Experience leading infrastructure enhancement, modernization, and operational resilience initiatives.
• Familiarity with cybersecurity, audit, governance, and compliance requirements.
• Experience supporting operationally critical or 24x7 environments.

Added Advantage Factors

• Professional certifications such as VMware, Microsoft, Cisco, ITIL, CDCP, CISSP, or equivalent.
• Exposure to port, logistics, industrial, or operational technology environments.

Salary Information

• Between RM9,500 to RM15,500 depending on candidate qualification, experience and added advantage factors.

Role & Responsibilities

Key Responsibilities (including, but not limited to, the following) :

• Manage overall data centre operations, infrastructure availability, and operational resilience for business-critical systems across server, virtualization, storage, backup, disaster recovery, and related infrastructure environments, while ensuring operational stability, capacity planning, performance monitoring, and lifecycle management of data centre infrastructure.
• Ensure infrastructure compliance with cybersecurity, governance, audit, regulatory, and operational requirements. Coordinate with application, network, cybersecurity, OT, and project teams on infrastructure requirements and operational support activities.
• Lead the development and implementation of data centre governance, standards, policies, procedures, and operational frameworks. Maintain infrastructure documentation, architecture records, asset inventories, and operational procedures.
• Lead vendor management, contract coordination, and service performance monitoring for infrastructure-related services.
• Oversee infrastructure incident management, root cause analysis, escalation handling, and operational recovery activities.
• Lead routine failover, disaster recovery (DR), recovery validation, and operational continuity exercises.
• Manage infrastructure enhancement, upgrades, maintenance, patching, and modernization initiatives.
• Prepare and manage technical proposals, investment papers, budgeting inputs, and strategic infrastructure initiatives.
• Drive continuous improvement initiatives to enhance infrastructure resilience, operational efficiency, and service quality.
• Lead and manage subordinate staff, including performance management, capability development, and operational supervision.