Alliance Bank Malaysia Berhad
Advanced Customer Due Diligence & Risk Assessment
- Lead complex, high-risk, and enhanced due diligence (EDD) ongoing reviews, including customers with intricate ownership structures, cross-border exposure, PEPs, and high-risk industries.
- Conduct and approve risk-based reassessments of customer risk ratings, including justification and documentation for changes.
- Assess adequacy of source of wealth (SOW), source of funds (SOF), and transactional rationale for ongoing customer relationships.
- Ensure ongoing reviews are completed in line with regulatory timelines and internal service level agreements (SLAs).
Escalation & Decision-Making
- Act as a key escalation point for complex AML/KYC issues, unusual findings, and potential financial crime risks.
- Provide recommendations on customer retention, exit, or restriction where material AML/CTF risks are identified.
- Support and contribute to suspicious activity escalation, including referrals to AML Investigations or Compliance teams.
Quality Assurance & Governance
- Perform quality reviews and challenge checks on work completed by junior specialists to ensure consistency, accuracy, and regulatory defensibility.
- Ensure clear, well-reasoned documentation, evidencing risk assessments and decision-making for audit and regulator review.
- Identify control gaps, recurring deficiencies, and trends arising from ongoing reviews.
Leadership & Continuous Improvement
- Provide coaching, mentoring, and technical guidance to team members within the Ongoing Review function.
- Support onboarding and training of new staff and contribute to knowledge-sharing initiatives.
- Drive process improvements, automation initiatives, and remediation programs to enhance efficiency and quality.
- Stay abreast of regulatory developments, emerging financial crime risks, and industry best practices.
