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Responsible to support operational and production related issues in Digital Journeys, Partnership & Operations. Working closely with Group Operation (ie. iCIMB, FMO), PayNet, IT, Contact Centre, business team and project teams to provide operations support for digital banking and payment services. The role includes preparing URF submissions to iCIMB/FMO, handling operational process assigned, unreconciled, eKYC-related issues, providing testing and supporting production issues raised by Contact Centre or post‑deployment, as well as managing disputes and fee/income segregation to ensure operational stability and minimal customer impact.
CIMB Thai Bank Public Company Limited, previously known as Bank Thai Public Company Limited, was established in 1998 with the Financial Institutions Development Fund (FIDF) as the major shareholder. On 5 November 2008, CIMB Bank Berhad became the largest shareholder in Bank Thai and on 4 May 2009, the Bank completed the registration of its new name: "ธนาคาร ซีไอเอ็มบี ไทย จำกัด (มหาชน)" in Thai and "CIMB Thai Bank Public Company Limited" in English. This name change reflects the official transition of Bank Thai from being a single company to a member of CIMB Group.
Job ID: 149159651
Skills:
test automation, Test Scripts, Testing Concepts, defects tracking, banking application, testing standards
Skills:
User Acceptance Testing, Payment Processing, System enhancement, Stakeholder coordination, Process improvement, Reporting, Reconciliations
Skills:
Tosca, Frameworks, JIRA, Devops, Confluence, waterfall, agile, Selenium, processes, Methodologies, testing standards, Tools, hybrid agile
Skills:
compliance-related services, B2b Sales, laboratory testing, Customer Relationship Management, certification, Inspection
Skills:
SAS, MFRS 17, Data sanity checking, Accounting posting rules, Financial reporting, BCP testing
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