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The role is responsible for supporting and delivering new initiatives, enhancements, and projects across CIMB's Consumer Digital platforms, including CIMB OCTO web, CIMB OCTO mobile app and Wealth platform, in alignment with the overall digital banking and product enablement roadmap. Working under the guidance of senior Digital Product Pwner leadership, the role involves analysing and managing quality business requirements, preparing approval and governance papers, conducting research and analysis, supporting testing activities, and managing production and operational support within stipulated SLAs.
The role also contributes to driving the vision, strategy, and delivery of digital banking across banking products, wealth and digital operational excellence initiatives, supporting the transformation of customer servicing journeys through innovative digital solutions. This includes enhancing customer experience, improving operational efficiency, expanding selfservice capabilities, streamlining endtoend digital journeys, and reducing reliance on branch and contact centre interactions through automation, process redesign, and continuous improvement.
The ideal candidate demonstrates strong communication and stakeholder management skills, applies design thinking principles, and leverages analytical capabilities to deliver intuitive, highadoption digital experiences that support business growth and operational excellence.
CIMB Thai Bank Public Company Limited, previously known as Bank Thai Public Company Limited, was established in 1998 with the Financial Institutions Development Fund (FIDF) as the major shareholder. On 5 November 2008, CIMB Bank Berhad became the largest shareholder in Bank Thai and on 4 May 2009, the Bank completed the registration of its new name: "ธนาคาร ซีไอเอ็มบี ไทย จำกัด (มหาชน)" in Thai and "CIMB Thai Bank Public Company Limited" in English. This name change reflects the official transition of Bank Thai from being a single company to a member of CIMB Group.
Job ID: 149386895
Skills:
Data Centre Operations, Risk Mitigation, Cloud Hardware Support, Regulatory Compliance, Proactive Services, Operational Efficiency, On-site Support Installations
Skills:
Analytical Skills, Quantitative skills, MS Project, Process improvement, Project Management, Programme Management, Microsoft Office Suite, financial tracking
Skills:
financial risk analysis, Due Diligence, customer profitability analysis, cross-selling activities, account strategy formulation, credit deposits, credit presentations
Skills:
Assortment management, Negotiation, Budgeting And Forecasting, Category Management, Retail account management, Forecast accuracy, Promotional pricing structures
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