Manager, Employee Relations

Job Description

YOUR ROLE AS A: Manager, Employee Relations

Position SummaryThe Manager, Employee Relations is responsible for managing employee relations matters across the organisation, ensuring fair, consistent, and legally compliant practices. This role will handle workplace investigations, disciplinary processes, and employment disputes, while providing advisory support to business leaders and People teams. Regional knowledge of employment laws across Thailand, Indonesia, and the Philippines is an added advantage.

Key Responsibilities

• Manage end-to-end employee relations cases, including grievances, disciplinary actions, misconduct, and workplace investigations.
• Advise business leaders and People teams on employee relations matters, ensuring alignment with Malaysian labour laws and company policies.
• Represent the company in employment-related proceedings, including attending labour office engagements and employment court/industrial relations hearings.
• Ensure compliance with employment laws and regulations, with a strong focus on Malaysia regional exposure (Thailand, Indonesia, Philippines) is an advantage.
• Develop and review HR policies and procedures, ensuring they are up to date and aligned with legal requirements and best practices.
• Support conflict resolution and mediation efforts, fostering a fair and positive work environment.
• Maintain proper documentation and case management records, ensuring accuracy and confidentiality.
• Provide training and guidance to managers on employee relations, disciplinary processes, and legal compliance.
• Monitor trends and risks in employee relations, recommending proactive measures to mitigate issues.

Qualifications & Experience

• Bachelor's degree in Law, Human Resources, or a related field.
• 5-8 years of experience in employee relations, industrial relations, or HR advisory roles.
• Strong knowledge of Malaysian employment and labour laws.
• Proven experience handling employment disputes and attending labour court / industrial court matters.
• Exposure to regional employment laws (Thailand, Indonesia, Philippines) is an advantage.
• Strong interpersonal, negotiation, and conflict resolution skills.
• High level of integrity and ability to handle sensitive matters with confidentiality.

GET TO KNOW AirAsia Next:

AirAsia Next (AirAsia Brand Co) manages intellectual property developed for the group focusing on the creation, management, licensing and enforcement of the airasia brand. Covering a range from trademarks to brand identity, content and merchandise.

Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.