At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia's most used apps for payments and everyday life.
Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.
Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.
What You'll Do:
- Understand the applicable Anti-Money Laundering, Countering Financing of Terrorism, Countering Proliferation Financing and Targeted Financial Sanctions (AML/CFT/CPF and TFS) Framework Policies and Procedures.
- Adhere to data protection policy, procedure, regulatory requirements and maintain strict level of confidentiality/discretion when handling confidential customer information and documents.
1) Transaction Monitoring
- Responsible in managing overall transaction monitoring processes, timely review and closure of alerts/cases within TNGD's AML/CFT system, escalation of suspicious activity reports (SAR) and questionable activity reports (QAR).
- Ensure turnaround time for alert/transactions review/ investigations are met as per requirement.
- Assist to perform second-level review on cases escalated by the first-level reviewer on customer transactions triggered by the AML system. This involves reviewing the narrative and justifications for the case escalation and if required, performing further analysis on the customer's account and activities to support the decision, either to dismiss or escalate.
- Assist Line Manager in reviewing SARs and QARs to ensure timely, efficient and accurate filing of STR to regulator.
- Assist in regular review of transaction parameters and rules for recalibration in response to emerging ML/TF trends and risks.
- Regular review of AML system capabilities and assist in collaborating with relevant business units/vendors to ensure relevance/functionality of the AML system by means of testing, escalation upon detection of defects/bugs and proposing system enhancements for process efficiencies.
- Assist in conducting periodic review of internal AMLCFT policies and standard operating procedures related to Financial Crime Compliance Surveillance
- Keep updated on AML laws, regulations, and industry best practices to ensure compliance, and contribute to the development and improvement of transaction monitoring processes and procedures.
- Consolidate data, statistics and trends updates for reporting to senior management.
2) Sanctions Screening
- Perform daily checks to monitor updates to the UNSCR and MOHA listings from the official sites.
- Ensure timely detection of newly issued publications and initiate screening against the entire TNGD user database to identify potential hit.
- Assist to review potential hits to determine true/false matches against sanctions listings and immediately notify line manager to initiate next course of action (e.g., notifying regulators, raising an STR, etc.) upon detection of true matches.
- Assist Line Manager in reviewing the periodic report on positive name matches for regulatory reporting.
- Assist with ad-hoc queries from other business units regarding name screening.
- Consolidate data, statistics and trend updates for reporting to Senior Management.
3) Handling of Enforcement Orders
- Assist Line Manager in managing overall handling of enforcement order processes, timely handling and response to requests and other queries from law enforcement agencies, regulators, and other competent authorities.
- Establish and maintain strong professional relationships with the investigation officer.
- Continuously monitor and analyse trends in enforcement orders.
- Timely reporting and escalation of significant change in trends to management.
- Monitoring and timely response handling of BNM FINS ad-hoc requests.
4) Assurance
- Assist in conducting daily assurance reviews of name screenings completed by Operations team and highlight areas for enhancement.
- Conduct regular assurance reviews across all aspects of the AML program related to operational processes and prepare reports to Senior Management.
- Analyze error trends, identify areas of risk and provide recommendations for operational improvements, compliance processes, quality assurance and additional training to mitigate risk.
5) Reporting
- Assist in preparing relevant reports by updating AML/CFT activities including findings to Senior Management Committee, Management Audit, Risk & Compliance Committee (MARCC), Board Audit, Risk & Compliance Committee (BARCC) and Board of Directors.
- Assist in providing input/responses for audit reviews conducted by internal auditors and regulators
- Assist in daily monitoring of BNM FINS publications and other AMLCFT related regulatory developments with timely update to the department and dissemination to all staff if necessary/permitted.
6) Ad-Hoc
- Undertake any other reasonable duties assigned by Line Manager/Head of Section/ Head of Compliance/ Management as and when required.
Role Requirements:
- Minimum tertiary qualification in Banking, Finance or related fields.
- Prior experience working in AML transaction monitoring, financial crime investigations, or a similar role within the financial industry and relevant certifications (e.g., CAMS - Certified Anti-Money Laundering Specialist) are a plus.
- 5 or more years of working experience in compliance, preferably in the financial sector.
- Strong knowledge of legislation, rules and regulatory requirements related to financial crimes is preferred.
- Excellent written and verbal communication skills.
- Ability to manage stakeholders across all levels.
- Analytical mindset with excellent problem-solving skills and attention to detail.
- Ability to interpret complex data, identify trends, and draw meaningful conclusions.
- Proficient in using MS Office applications (particularly Excel and Word) and data analysis tools.
- Effective communication and report writing skills.
- Ability to work independently and collaborate effectively with cross-functional teams
What You Get
Work your way
Your wellbeing matters
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs
Rewards that grow with you
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
Everyday support
- Mobile and broadband reimbursement
- Discounts and wellness perks
What it's like to work here
We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.
You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.
Note: Only shortlisted candidates will be contacted
