Manager, Industrial & Employee Relations

Job Responsibilities & Accountabilities:

Employee Relations

• Implement and execute Industrial Relations policies and procedures.
• Manage staff disciplinary action in accordance with the Terms and Conditions of Employment, Employment Act 1955 and Industrial Act 1967.
• Assist in the development and review of HR policies related to industrial relations.
• Address and resolve employee grievances and disputes effectively, fostering open lines of communication to minimize conflict.
• Initiate awareness programs and activities that promote inclusivity, diversity, and employee well-being.
• Lead investigations into employee complaints or grievances, ensuring thoroughness and impartiality. Gather facts through interviews, document reviews, and other investigative techniques.

Advisory Role

• Act as a primary resource for Management on employee relations issues, offering insights on best practices and legal considerations related to employee behaviour and performance.
• Provide guidance to employees on their rights and responsibilities, ensuring they understand company policies and procedures.

Policy Development

• Draft, review, and revise employee relations policies to ensure they are current, effective, and compliant with relevant laws. This includes policies on harassment, discrimination, grievance procedures, and disciplinary actions (major & minor misconduct).
• Develop communication plans to ensure that all employees are aware of new or updated policies. Conduct informational sessions to explain the implications of these policies.

Employee Engagement

• Develop and implement activities to improve employee engagement across the organization.
• Design and initiate engagement activities and recognition programs to enhance a positive work culture and increase employee satisfaction.
• Design, administer, and analyze employee engagement surveys to gather feedback on workplace issues.
• Plan and execute team-building events, employee appreciation activities, and wellness initiatives to strengthen workplace relationships.

Job Requirements:

• Bachelor's Degree in Business Administration/ Human Resources Management / Law, or any relevant discipline.
• Minimum 8 - 12 years of relevant experience in Industrial and Employee Relations.
• Working experience in a government Agency/ GLC company is highly desirable.
• Experienced in handling employees grievance/conflicts.