Manager, Insurance Advisor

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are looking for a driven and hands-on Manager, Insurance Advisor to support and grow our Direct Closure (DC) bancassurance channel.

What You'll Do

Deliver Direct Closure (DC) channel APE sales targets

Motivate and support bank sales staff to achieve annual sales goals

Provide core insurance support including joint sales, coaching, role plays and industry updates

Work closely with Branch Managers to plan and execute branch sales activities, campaigns and product trainings

Coach bank sales staff to improve key performance drivers such as active ratio, conversion ratio, productivity and product holdings

Ensure adherence to compliance guidelines, best sales practices and quality servicing standards

Manage sales planning, forecasting and cross-selling initiatives with branch stakeholders

Build strong relationships with key business partner stakeholders

Support policy servicing enquiries, appeals, complaints and pending cases to ensure smooth processing

Monitor business persistency and customer service standards within the channel

Implement new distribution initiatives at branch level when required

What We're Looking For

Minimum 3 years of sales experience in financial services

Strong understanding of insurance and banking products

Proven ability to drive sales performance in a branch or bancassurance environment

Strong interpersonal, coaching and influencing skills

Good stakeholder management capabilities

Multi-lingual communication ability is an added advantage

Degree / Diploma / Certificate in any discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.