Sales Management
- Lead sales team to achieve sales targets for assigned businesses/territories and overall business objectives
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement short- and long-term sales strategies and plans to achieve sales targets for assigned businesses/territories
- Cascade and monitor the achievement of key performance indicators. Evaluate team performance gaps and requirements for improvement
- Lead and monitor progress of sales activities for assigned businesses/territories.
- Identify and implement customized solutions based on changing markets and trends
- Negotiate pricing, discounts and contract terms to facilitate sales agreements and achieve targeted margins
- Evaluate product gap analyses and product improvement proposals. Recommend new/enhanced product solutions
- Review sales reports and analysis. Evaluate sales trends/forecasts and form meaningful conclusions to facilitate strategic decisions
- Develop, monitor and recommend continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets
- Manage complex customer issues and recommend preventive actions to minimize future incidents
- Develop and build relationships with customers to achieve business objectives
- Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities
- Manage and oversee team's delivery of team/function goals to drive execution against goals set
- Drive and manage learning and development of team in the businesses assigned
- Sales and DKSH behavior to achieve team/function goals
- Drive self-learning and improvement in the area of Product Sales and DKSH behavior as part of continuous learning
- Planning and execution of SFE strategic is aligned with DKSH COE standard.
- Align with cross functional and management team for strategic execution. Conduct proactive analysis to help identify key drivers of sales performance and key areas of opportunity/challenge in-vitro diagnostic device/reagents environment.
- Develop sales force capability structure & roadmap
- Conduct monthly meeting with management team for the alignment of action plan.
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts
- Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
- Demonstrate strong communication and negotiation skills
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English, both written and spoken
Degree or professional qualification in a Science or Medical-related discipline
