Manager, Operational Resilience and Business Continuity, Risk Management

ROLE PURPOSE

Responsible for planning and conducting risk assessments at the Bank's enterprise level, while refining robust and effective risk management and business continuity management frameworks, including related policies, methodologies, processes and tools. The role provides strategic recommendations, assurance and advisory support to strengthen the Bank's risk management, operational resilience and business continuity culture.

PRINCIPAL ACCOUNTABILITIES

Risk reporting: Report and provide risk assurance to senior management and Board.

• Conduct continuous environmental scanning to detect, escalate and propose solutions on emerging and current risks for escalation to management.

Risk governance, framework and policies: Develop, maintain and ensure effective implementation of risk frameworks and policies.

• Develop and refine the Bank's risk appetite and tolerance statement (as and when required) and ensure continuous monitoring to detect any breach and escalate to management.
• Liaise and maintain networking with other organizations, locally and internationally, and conduct continuous benchmarking or research to keep abreast with the latest risk management practices/standards and regulatory policies.
• Develop, maintain and enhance the Bank's business continuity management framework, policies and methodologies to support operational resilience and alignment with relevant regulatory expectations, standards and best practices.
• Coordinate and provide oversight on critical business function identification, business impact analysis, business continuity planning, crisis and incident response readiness, recovery strategy formulation, and the conduct of BCM exercises, tests and post-exercise reviews.

Risk culture and outreach: Promote the development of risk knowledge among staff to build a strong risk management culture.

• Raise awareness on importance of risk management among Bank staff and develop financial risk management capabilities amongst departmental risk officers (DRO).
• Promote BCM awareness and preparedness among staff and departmental risk officers, including understanding of roles, escalation protocols, continuity arrangements and recovery expectations during disruptions.

Risk tools and processes: Develop, maintain and ensure effective implementation of tools and processes.

Risk analysis and advisory: Provide an independent technical and advisory view of related risks, from an enterprise perspective with the objective of adding value, strengthening, and improving the Bank's operations through risk mitigation proposals to various risk committees in a timely and effective manner.

Provide tactical and strategic leadership to team members through mentoring staff to meet their corporate and personal goals.

QUALIFICATIONS AND EXPERIENCE

Academic Qualifications:

• Degree in Information Technology, Economics, Accounting, Finance, Mathematics, Statistics, Law, Engineering, Business Studies etc.
• Post-graduate degree or professional certification in Risk Management (RM) and/or Business Continuity Management (BCM) is an added advantage.

Experience:

• Preferably minimum four years industry experience in enterprise risk management, business continuity management, operational resilience, crisis or incident management, information technology, information security or related governance functions.