Key Areas Of Responsibilities
: Trade processing
- Ensure accurate booking and reporting.
- Follow up with daily trade reconciliation.
- Monitor sub-account setup.
: Trade confirmation
- Ensuring that clients expectations on trade confirmation timing is met.
- Manual confirmation if required.
: Trading and Sales Support
- Building solid relationship with front office (trading, sales and sales trading), working closely to respond to client settlement queries.
- Follow up with CLSA regional office to assist local clients resolve any issues with offshore trades.
- Prompt escalation to Sales Trading and Dealing team of any errors or discrepancies post trade execution.
: Client Service
- Maintain good relationship with the client for all Operations related matters.
- Follow up on all client settlement queries with Clearing agents and Settlement departments.
: Others
- Ad-hoc and periodic Regulatory Reporting.
- Provide any guidance and support to team members to meet their individual and team objectives.
- Challenge processes and procedures, suggest and implement changes where appropriate and necessary.
- Working with IT to specify business requirements (BRD) for enhancements of new applications/reports.
- Allocate resources for UAT participation.
Requirements
- Bachelor's or Master's degree in business administration, Finance or related field.
- Minimum 10 years relevant working experience, with at least 5 years in Brokerage Securities Operations.
- Strong organizational / problem-solving / client serving skills.
- Self-motivated and possesses good interpersonal skills.
- In-depth understanding of Bursa Malaysia settlement rules and processes.
- Solid knowledge and proficiency in Microsoft Applications such as Word and Excel.
- Excellent command of / fluent in both spoken and written English.
