Key Responsibilities
- Maintain the process meta‑model (IDs, naming, mapping, versioning, lifecycle status) and repository operation (permissions, review workflow, change history, search)
- Conduct Business Process Mapping (BPMN) with lanes, inputs/outputs, system, performance controls and RASCI tags.
- Author and maintain Process Standards and Visual Procedure templates with clear performance linkages and usability for Retail Operations and DC users.
- Provide (to DC and Retail Operations) End-to-End Value Stream design stewardship. Uphold architecture guardrails, controls and role ownership.
- Create architecture deliverables (E2E flow blueprints, capability maps) that support decision‑making.
- Spot automation/AI opportunities early and feed the Improvement & Automation pipeline with well‑framed candidates.
- Educate stakeholders on process design, performance measures, publish architecture updates and deprecations.
Job Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Overall 8–10 years of working experience. Retail / Store / DC / Logistics exposure is valued.
- Process mapping expertise (i.e. BPMN).
- Lean Six Sigma principles and tools to drive improvement initiatives.
- Document repository administration and lifecycle control.
- Project management and cross‑functional facilitation.
- Business architecture methods (value streams, capability mapping).
- Technical writing for standards and procedures; usability and findability design.
- Quality assurance for diagrams/standards; coaching and enablement of SMEs.
At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.
With over 5,000+ stores across 15 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career.
From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.
Our Culture Is Built On GIVE
Growth: Rapid development opportunities at every stage of your journey.
International Exposure: Cross-border collaborations and secondments.
Value Creation: Real ownership, real impact.
Empowerment: A culture that trusts you to lead and innovate.
If you're driven, adaptable, and eager to be part of a high-impact team, MR DIY International is where you build, lead, and thrive.
