At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia's most used apps for payments and everyday life.
Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.
Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.
Role Overview:
The 2nd Line of Defence and supports the Head of Financial Crime Compliance in managing and executing the organization's Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT), Targeted Financial Sanctions (TFS), and Counter-Proliferation Financing (CPF) surveillance activities. This role is pivotal in ensuring all relevant compliance frameworks are implemented effectively and that financial crime risks are identified, assessed, escalated, and mitigated in accordance with
regulatory expectations and internal policies.
Oversees the FCC surveillance team, ensuring operational excellence in transaction monitoring, sanctions screening, financial crime investigations, and timely handling of requests and orders from law enforcement agencies (LEAs).
What You'll Do:
1) Surveillance Oversight & Case Management
- Manage day-to-day FCC surveillance operations including timely transaction
- monitoring (TM), alert handling, case investigations, and suspicious activity escalation.
- Supervise TM Analysts responsible for alert reviews and ensure investigation quality
- and compliance with timelines.
- Oversee final case escalations and Suspicious Transaction Report (STR) submissions
- via BNM's FINS platform.
- Ensure continuous review and recalibration of TM rules and parameters to optimize
- risk detection, timely response to the emerging/ new risks and reduce false positives.
- Perform investigation relating financial crime when required.
2) Sanctions Screening & Watchlist Management
- Oversee name screening processes across customers, transactions, and
- counterparties against domestic and global sanctions lists.
- Manage escalations of potential matches, oversee clearance or escalation, and ensure
- adherence to screening protocols.
- Ensure timely screening to identify the potential matches and timely updates of
- watchlists.
- Ensure accuracy of system/ algorithm configurations in alignment with enforcement
- directives.
3) LEA Requests & Orders:
- Serve as the point of coordination for receiving, reviewing, and responding to
- requests, orders, or legal notices from law enforcement agencies (e.g., PDRM,
- MACC, SC, SPRM).
- Ensure timely, accurate, and secure handling of LEA requests in compliance with
- legal and regulatory obligations.
- Maintain clear audit trails and documentation of all LEA interactions and data
- disclosures.
4) Support to Head of FCC & Strategic Compliance Execution
- Assist the Head of FCC in executing the AML/CFT/TFS/CPF compliance framework,
- including risk-based monitoring and control strategies.
- Contribute to FCC overall risk assessments, regulatory inspections, internal audits,
- and strategic initiatives.
- Assist in providing advice to business units and internal stakeholders in matters
- relating to AML/CFT compliance.
- Assist in setting up departmental and individual goals and targets for the AML/CFT
- Team.
- Assist in developing the AML/CFT Compliance plan and ensure effective
- implementation of the action plan.
5) Risk Management, Governance and Reporting
- Ensure the practices and SOPs are compliant with all relevant regulatory requirements, standards and internal policies.
- Support development and review of policies, SOPs, and governance documents related to surveillance, screening, investigations, and LEA handling.
- Conduct periodic reviews to ensure timely updates to reflect the changes in rules and regulations.
- Stay updated on changes in regulations and industry best practices.
- Assist in providing input/response to the audit review from internal audit and BNM.
- Timely monitor and lead the required actions in conjunction to FINs publications or queries, publications of new/ revise sanctions listing and other regulatory developments pertaining to AML/CFT
- Manage the readiness of management and Board-level reports on FCC surveillance outcomes, STR trends, LEA requests, and risk exposures.
- Maintain accurate and proper record-keeping including data of all surveillance activities.
- Conduct regular risk assessments to identify potential financial crime risks and develop risk mitigation plans with the relevant stakeholders.
- Monitor and report on the effectiveness of risk mitigation strategies.
- Participate in the organization's Institutional Risk Assessment (IRA) and Customer Risk Profiling (CRP) initiatives.
- Collaborate with IT, BI, Risk, and vendors to ensure the integrity, performance, and continuous enhancement of FCC surveillance systems.
- Lead testing and implementation of TM/screening system changes or recalibrations.
- Manage system enhancement requests and follow through to closure, including UAT coordination and validation.
6) Leadership, Capability Building & Stakeholder Engagement:
- Lead, mentor, and develop the FCC surveillance team including identification of the training needs, provide technical coaching and upskilling.
- Foster a high-performing compliance culture that emphasizes ethical standards, continuous learning, and accountability within the team.
- Set, monitor KPIs and conduct ongoing performance evaluations and provide feedback to team members.
- Work closely and effectively with other departments, including Legal, Risk, and Operations, to ensure a coordinated approach to financial crime compliance.
- Contribute to enterprise-wide awareness programs, cross-functional projects and initiatives related to financial crime compliance.
7) Ad- Hoc
- Apply the TNGD core values in supporting TNGD business growth.
- Support Head of Compliance in special projects, regulatory engagements, and crossfunctional initiatives.
- Represent FCC in internal working groups, workshops, and external forums where
- required.
- To carry out any other ad-hoc tasks assigned by Head of Compliance/Management.
Role Requirements:
- Bachelor's degree in Banking, Finance, law or related fields. Professional certifications such as CAMS, or similar are preferred.
- Minimum of 5 years of working experience in AML/CFT or financial crime compliance, preferably in the financial sector.
- In-depth knowledge of legislation, rules and regulatory requirements in relation to the financial crime compliance, industry best practices and international frameworks (e.g., FATF).
- Familiar with transaction monitoring, screening, LEA handling and regulatory reporting platforms.
- Excellent written with effective communication and interpersonal skills.
- Ability to manage stakeholders across all levels.
- Excellent analytical and problem-solving skills.
- Strong leadership, people management and project coordination skills.
- High integrity, sound judgment, and the ability to work independently and confidentially under pressure
What You Get
Work your way
Your wellbeing matters
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs
Rewards that grow with you
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
Everyday support
- Mobile and broadband reimbursement
- Discounts and wellness perks
What it's like to work here
We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.
You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.
Note: Only shortlisted candidates will be contacted
