Job Description

Manager, Strategy & PMO (Payments & Strategic Partnerships)

Role Overview

Join us at the intersection of ecosystem, fintech, airlines, and online travel, where strategy meets execution at scale.

We are looking for a high-calibre Manager / Senior Manager to drive both strategic planning and execution excellence across our Payments & Strategic Partnerships function. This is a hybrid role combining strategy development, business planning, and PMO governance.

Working closely with the Head of Payments & Strategic Partnerships, you will act as a key extension of leadership-helping define priorities, structure initiatives, and ensure delivery of high-impact programs across fintech, airlines, OTAs, and ecosystem partnerships.

What You'll Do

Shape Strategy & Drive Priorities

• Support development of strategies across payments, fintech, airlines, and OTA ecosystems.

• Translate strategic goals into clear roadmaps, initiatives, and execution plans.

• Identify growth opportunities, new revenue streams, and partnership models.

Own PMO & Execution Governance

• Establish and manage a robust PMO framework to track all strategic initiatives.

• Monitor timelines, milestones, risks, and dependencies across workstreams.

• Ensure disciplined execution and on-time delivery of key initiatives.

Drive High-Impact Strategic Initiatives

• Lead and coordinate cross-functional projects (e.g., new payment solutions, partnership launches, market expansions).

• Work across Product, Engineering, Commercial, Finance, and Operations teams to deliver outcomes.

• Step in to solve complex or high-priority business challenges.

Performance Management & Business Insights

• Define and track KPIs across revenue, payment performance, conversion, and partnership outcomes.

• Build dashboards and reports to provide visibility to leadership.

• Translate data into insights and actionable recommendations.

Enable Ecosystem Growth Across Key Pillars

• Support initiatives across fintech partners, airlines, OTAs, and broader digital ecosystem players.

• Ensure alignment and coordination across multiple ecosystem workstreams.

• Drive integration of partnerships into a seamless customer journey.

Drive Operating Rhythm & Leadership Support

• Establish strong operating cadence (weekly reviews, monthly business reviews, QBRs).

• Prepare leadership materials, presentations, and strategic updates.

• Act as a trusted partner to the Head, ensuring alignment, follow-through, and execution discipline.

What Success Looks Like

• Clear and actionable strategies translated into execution

• Strong visibility and governance across all strategic initiatives

• On-time delivery of high-impact projects and partnerships

• Improved performance across revenue, conversion, and payment metrics

• Seamless coordination across teams and ecosystem partners

What We're Looking For

• 5-10+ years (Manager) / 8-12+ years (Senior Manager) in strategy, consulting, PMO, or business operations roles

• Experience in payments, fintech, airlines, OTA, or digital platforms is a strong advantage

• Strong analytical and structured problem-solving skills

• Proven ability to manage both strategy and execution

• Excellent stakeholder management and communication skills

• Highly organized, detail-oriented, and able to manage multiple priorities

• Comfortable operating in a fast-paced, dynamic environment

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.