Manager, Supply Chain Operations

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia's most used apps for payments and everyday life. Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler. Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

Role Overview:

Lead end-to-end inventory and supply chain operations, ensuring accurate stock levels and seamless movement of goods. Drive inventory planning, demand forecasting, and timely replenishment to optimize stock and minimize shortages. Collaborate with vendors, logistics partners, and internal teams to enhance operational efficiency, cost control, and service levels. Ideal for professionals from FMCG, manufacturing, or consumer goods backgrounds looking to apply structured supply chain expertise in a fast-growing fintech environment.

What You'll Do:

• Manage daily inventory operations, including stock tracking, receiving, and dispatching goods.
• Monitor stock levels and conduct regular audits to ensure inventory accuracy.
• Develop and maintain inventory forecasting methods to prevent overstocking or stockouts.
• Manage inventory replenishment processes based on sales forecasts, lead times, and demand fluctuations.
• Collaborate with purchasing and sales teams to determine reorder points and optimize stock levels.
• Coordinate with the warehouse team to ensure accurate and efficient inventory movement.
• Oversee the implementation of Warehouse Management Systems (WMS) to streamline inventory handling.
• Maintain integration between inventory management systems and other business software, such as ERP (e.g., SAGE), ensuring accurate data flow.
• Analyze inventory data and generate reports on stock levels, trends, and performance metrics.
• Develop and implement inventory management best practices and procedures.
• Identify areas for process improvements and implement strategies to reduce waste, improve accuracy, and lower costs.
• Ensure compliance with all inventory control policies and procedures.
• Maintain accurate and up-to-date documentation related to inventory management, stock movement, and reporting.

Role Requirements:

• Bachelor's degree in Business, Supply Chain Management, or a related field or similar.
• Experience in FMCG, Manufacturing, Industrial, or Consumer Goods industries preferred
• Working experience in Order Fulfilment, Logistics operations is preferred.
• Certification in relevant tools or methodologies (e.g., GWP, GPM, Lean, other relevant certification for order management) is a plus.
• At least 3 year work experience in similar role
• Strong leadership and team management skills, with experience managing multiple teams and projects.
• Ideal if candidate has some working experience in Operations, Business Process Improvements / Transformation, Analytics, Management / Process Advisory in related fields.
• Detail-oriented with good communication and interpersonal skills to work with all levels.
• Meticulous, strong analytical, focused on problem solving and able to interact with the team members and partners to achieve goals.
• Self-initiated and able to work effectively to meet the deadlines.
• Good team player and service-minded
• Strong ability to analyse data, provide conclusions and recommendations. Therefore, advanced Excel capabilities is required.
• A people person who are able to work across functional areas and levels of the organization and to interact at distance.
• Highly adaptable and flexible to accept new ideas, people and procedures and ability to have fun at the same time.
• Ability to take initiative in a fast-moving environment.

What you get:

Work your way

• Flexible working hours

Your wellbeing matters

• Medical coverage, with option to include dependants
• Extra leave for family and caregiving needs

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet
• Long-term rewards for your contributions

Everyday support

• Mobile and broadband reimbursement

What it's like to work here:

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.