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Job Description:
-Overall responsible for all operations components of the department to ensure efficiency and effectiveness of operations
-Responsible for the development and implementation of the Retail shop annual business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that meet business targets and drives sustainable, profitable growth
-Ensure that operational standards are met in regard to sanitation requirements, safety regulations, operation license and loss prevention
-Maintain and develop high standards of operations in shop by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered.
-Participate in Marketing activities to ensure maximum exposure for shop, including the development and implementation of the annual and monthly promotions calendar.
-Drive high levels of guest satisfaction through the consistent execution of brand standards, visible operational leadership, and hands-on interaction with guests and team members.
Job Requirements:
-Minimum5 years related experience
-Strong financial acumen, leadership skills to lead and motivate the team
-Ability to work under pressure
Job ID: 149284471
Skills:
business partnership , Team Management, Profitability, Corporate Governance, company policies, Strategic Planning, Resource Allocation, Budgeting, Enterprise Risk Management, Stakeholder Management, Performance Reporting, Mentoring
Skills:
Leadership, Financial Acumen
Skills:
Hospitality, Operational Management, Business Administration, Management, Business Development
Skills:
Knowledge & Enablement, professional ethics , Succession Planning, Cross-functional Team Leadership, Control Plans, Customer Engagement, Safety Standards, Customer Experience, Regional Management, Corporate Performance Management, Senior Executive Leadership, Team Motivation, minimising risks, Workplace Safety
Skills:
profit & loss management, Product Development, Product Management, Supervising, Investments, course development, Microsoft Powerpoint, corporate management, Leadership Mentoring, Division Orders, company processes
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