Market Research Manager

Office prioritised hybrid working environment – KL / Malaysia

Permanent position(s)

We are looking for developing Research Managers to join our APAC team – is this the company and role for you

The role

As passionate researchers central to the effective management and delivery of insights programmes for Pharma, you will work with clients, often integrated with our Consulting business, to answer critical questions about products designed to help and treat patients. Pharmaceutical Industry experience is therefore desired, with proven ability to lead project work and supporting teams essential to the role.

You will work collaboratively with your APAC colleagues to bring together all aspects of projects, from design to fieldwork services to creating and delivering presentations to clients. You will have opportunities to work across all therapy areas, or to explore your passion topics, for example behavioural science and patient centricity, in more depth within our Centres of Excellence.

Like us, the ideal future colleague will be curious, and driven to tell the insight story within the research that activates change inside the client organisation. We love free thinkers, who are confident to support advances in methodology, delivery and processes.

You will be working alongside experienced Directors to provide you with support and training to continue to enhance your career and skills.

This is an exciting opportunity for someone who is looking to make an impact on patient lives, work on global projects and learn from industry leaders.

Position Summary

• Proactively participate in proposal development
• Plan and execute research projects with supervision (mixed of qualitative and quantitative)
• Lead project design, planning and research analysis on projects with supervision

Your primary responsibilities will include:

Proposal development:

• Proactively participate in brainstorm, slide developments and pitch
• Taking ownership of supporting the preparation of proposals, including methodology and value sections
• Partner with operations to obtain quotations

Project management: 

• Leading the day to day running of studies (with the support of Associate Directors or Research Directors) – spanning both qualitative and quantitative programmes.
• Taking ownership for:
• Supporting team members in the coordination and execution of fieldwork processes
• Creating research materials and presentation content, including delivery of presentations onsite with clients.
• Proactivity in seeking ways to manage and improve project and operational quality, efficiency and profitability.
• Showing excellence in fieldwork, including one-to-one interviewing skills with research respondents via web-assisted, telephone and face-to-face approaches.
• Develop group moderating skills, including probing techniques, and use a range of exploratory and projective techniques
• Contributing to the follow-up process after meetings with clients (e.g., writing meeting minutes, follow-ups)

Development of Client relationships

• Building relationships with the clients on existing studies (with the support of the Director for the study) identifying critical insight that drives change.
• Having a clear understanding of clients needs, issues and concerns, and implementing these across research projects.
• Contributing to the follow-up process after meetings with clients e.g. writing up meeting outputs, arranging further meetings, writing and submitting proposals

Essential skills/experience

• Must have: At least 3-5 years market research experience with market research agency within the pharma space
• Must have: Demonstrate sound knowledge of market research methodologies (mixed of qualitative and quantitative)
• Ability to convert data and insights to tell a meaningful story
• Fluency in written and spoken English
• Strong project management and organizational skills
• Confident client communication skills
• High level of proficiency in Microsoft Office, particularly Word, PowerPoint and Excel
• Willing and able to travel domestically and internationally as required

About Branding Science

Branding Science is a specialty healthcare market research and consultancy firm. We are a global company with headquarters in London, UK, and with offices in Philadelphia, San Francisco, Boston, the Philippines, Singapore and Germany.

We help clients maximize their company or molecule's potential. We're steeped in the science of behaviour. This enables us to gain rational and emotional insights that shape effective strategies. By putting the patient at the centre of our thinking, we help clients create compelling brand stories.

This is an excellent opportunity to join a growth oriented company and be part of a diverse and passionate team! Apply now!