Marketing Graphic Designer

Location: Kuala Lumpur, Malaysia

Work Arrangement: Hybrid

Department: Marketing

Reports To: Senior Designer

Dotted-Line Reporting: Marketing Manager

Robinsons Department Stores Online is seeking a creative, detail-oriented, and highly motivated Graphic Designer to join our growing marketing team. This role will play a key part in creating compelling visual content across digital channels, supporting marketing campaigns, e-commerce initiatives, brand communications, and customer engagement activities.

The ideal candidate is passionate about design, thrives in a fast-paced environment, embraces new technologies including AI-powered creative tools, and enjoys collaborating with cross-functional teams to deliver high-quality work efficiently and accurately.

• Design engaging and visually appealing marketing materials for digital platforms, including:
• Website banners and landing pages
• EDMs and newsletters
• Social media content
• Digital advertisements
• Promotional and campaign creatives
• Product and category visuals
• Ensure all creative assets align with Robinsons brand guidelines and visual identity.
• Adapt and resize creative assets across multiple digital channels and formats.
• Support seasonal campaigns, promotional events, product launches, and brand initiatives.

• Perform basic video editing for social media, digital advertising, and marketing campaigns.
• Create short-form video content when required.
• Optimize video content for various digital platforms.

• Utilize AI tools such as ChatGPT, Gemini, and other AI-powered design and content generation platforms to improve creative productivity and workflow efficiency.
• Generate AI-assisted images, videos, concepts, and creative variations while maintaining brand consistency.
• Stay updated on emerging AI technologies and recommend innovative applications for marketing and design projects.

• Work closely with the Senior Designer, Marketing Manager, and wider Marketing Team to execute creative projects and campaigns.
• Collaborate effectively with cross-functional stakeholders including e-commerce, merchandising, CRM, digital marketing, and external partners where required.
• Participate in brainstorming sessions and contribute creative ideas to support business objectives.

• Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.
• Use task management and collaboration platforms such as Trello, Asana, or similar tools to track project progress and priorities.
• Maintain organized design files and creative assets for easy retrieval and version control.

• Diploma, Advanced Diploma, or Bachelor's Degree in Graphic Design, Visual Communication, Multimedia Design, or a related field.
• Minimum 2 years of relevant working experience in any of the following:

E-commerce (preferred)

Digital marketing

Creative agencies

FMCG companies

Retail industry

• A strong portfolio demonstrating digital design capabilities across multiple platforms.

Proficiency in:

• Adobe Photoshop
• Adobe Illustrator
• Basic proficiency in video editing software such as:
• Adobe Premiere Pro
• CapCut
• Canva
• Other relevant tools

Familiarity with AI creative tools such as:

• ChatGPT
• Gemini
• Adobe Firefly
• Similar AI image/video generation platforms

Experience using project management tools such as:

• Trello
• Asana
• Similar collaboration tools

• Strong attention to detail with a commitment to delivering accurate, error-free work.
• Ability to work efficiently under pressure in a fast-paced environment.
• Excellent time management and organizational skills.
• Strong communication and interpersonal skills.
• Positive attitude with a willingness to learn and adapt to changing priorities.
• Able to work independently while also being a strong team player.
• Demonstrated ability to collaborate effectively across departments and functions.

We're looking for someone who combines creativity with execution excellence—someone who can generate fresh ideas, embrace AI-powered workflows, manage multiple priorities, and consistently deliver high-quality creative work with minimal supervision. If you're passionate about design, technology, and retail e-commerce, we'd love to hear from you.

Interested candidates should submit their resume and portfolio showcasing relevant design and digital content work.