Job Description

Company Description Dah Reply | AI Agent transforms how organizations connect with customers and improve internal productivity through intelligent AI solutions. The company offers an online AI chatbot builder, fully customized generative AI chatbots, and industry-specific LLM fine-tuning to deliver precise and efficient interactions. Serving leading businesses in Malaysia across sectors such as retail, healthcare, agriculture, and EV, Dah Reply focuses on streamlining operations and enhancing customer satisfaction. Team members contribute to solutions that drive sustainable business growth and support clients in a digital-first environment. Applicants join a growing AI-focused company committed to practical innovation and impactful results.

Role Description The Marketing Specialist is a full-time, remote role responsible for planning and executing marketing initiatives that promote Dah Reply's AI solutions. Day-to-day tasks include conducting market research, developing and refining marketing strategies, and coordinating campaigns across digital channels. The role involves collaborating with sales and product teams to create messaging that highlights value for different industries and customer segments. The Marketing Specialist will engage with potential and existing clients, support customer service efforts through clear communication, and monitor performance metrics to optimize outreach. This position offers the opportunity to shape go-to-market activities in a fast-evolving AI landscape.

Qualifications

Candidates should possess strong Communication and Customer Service skills to engage effectively with clients and internal teams.
Candidates should possess Market Research and Marketing Strategy skills to analyze opportunities and design targeted campaigns.
Candidates should possess Sales skills and a results-oriented mindset to support lead generation and conversion activities.
Candidates should possess digital marketing capabilities, including familiarity with social media, email marketing, and basic analytics tools.
Relevant experience in B2B or technology/AI-related marketing is beneficial.
Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
Ability to work independently in a remote environment, manage multiple projects, and meet deadlines.