Merchant Sales Specialist

Role Summary

You will be responsible for identifying, approaching, pitching, and onboarding F&B merchants onto the company's ecosystem. This is a 100% hunting sales role where success is measured by your ability to generate leads, manage a sales pipeline, overcome objections, and close deals with restaurant owners and decision-makers.

Key Responsibilities

• Prospect and acquire new F&B merchants.
• Conduct cold calls, walk-ins, and sales meetings.
• Present and sell the company's omnicommerce solutions, including:
• Dine-Out Deals
• Reservation solutions
• Manage the entire sales cycle from lead generation to onboarding.
• Maintain accurate pipeline tracking and sales forecasts.
• Execute commercial growth strategies on the ground.
• Monitor market trends, competitors, and customer feedback.

Ideal Candidate Profile

Must-Have Skills

• Strong communication and relationship-building skills.
• Comfortable with cold calling and face-to-face sales.
• Resilient and target-driven mindset.
• Ability to handle objections confidently.
• Strong organization and pipeline management.

Experience

• 0 to 2 years of experience.
• Fresh graduates are welcome.
• Experience in:
• Field sales
• Retail
• Hospitality is an added advantage.

Languages

• Fluent English.
• Fluent Bahasa Malaysia.
• Mandarin is a strong advantage due to merchant engagement requirements.