The purpose of this role is to lead and ensure the optimal performance, security, and governance of the corporation's Microsoft 365 environment. This role is responsible for overseeing the integrity, availability, and performance of all M365 services, while driving the implementation of robust security and compliance measures. The M365 lead architect has strong experience in Power Automate and Power Apps, be comfortable working with diverse stakeholders, and play a key role in driving automation and business transformation. This role plays a part in shaping the IT strategy, ensuring that M365 tools support business productivity, enhance collaboration, and mitigate risks. The M365 lead architect collaborates closely with cross-functional teams to align M365 services, with both organizational objectives and industry security standards.
The job description outlines the responsibilities for a role focused on managing Microsoft 365 (M365) services. Key areas include:
- Architecture and Design: Lead the design and implementation of M365 solutions (Exchange Online, OneDrive, Teams, SharePoint), ensuring they align with business needs, security, and performance standards. Develop scalable architectures with high availability, disaster recovery, and optimization.
- Administration and Configuration: Manage M365 services, including licensing, security, and policy configuration. Collaborate with the cybersecurity team to implement identity management solutions like MFA, Conditional Access, and SSO.
- Governance, Security and Compliance: Implement MS Purview including setup, configuration, scanning and cataloguing across cloud and hybrid environments. Perform regular audits and access reviews to maintain security and compliance.
- Collaboration, Knowledge Sharing and End-User Support: Provide support, training, guidance, knowledge-sharing and troubleshooting for users, while drive new M365 features adoption and solutions, promoting self-service and collaboration. Work with various teams for seamless integration of cloud solutions.
- Power Platform Development: Design, develop, and maintain business solutions using Power Platform (Power App and Power Automate) to automate and improve business processes. Integrate solutions with Microsoft 365 services.
- Monitoring and Reporting: Monitor M365 performance, health, and usage to meet SLAs. Generate reports on system performance, security compliance, and resource utilization, offering recommendations for improvements.
- Project Management: Support corporate and divisional initiatives by ensuring system security, availability, and performance, while managing environments through upgrades and capacity planning. Possesses knowledge and hands-on experience in implementing Microsoft 365 deployments aligned with the SDLC.
- Disaster Recovery: Contribute to designing and maintaining disaster recovery solutions for M365 services, monitoring systems to meet recovery time objectives (RTO) and recovery point objectives (RPO).
Education & Professional Experience
- Bachelor's degree in computer science, Information Technology, or a related field
- Microsoft M365 Certifications (MS-102: M365 Administrator, SC-401: Administering Information Security in M365, MS-721: Collaboration Communications Systems Engineer, Power Platform certifications).
- At least 5-7 years of experience in Microsoft 365 services, with a strong focus on MS Purview and Power Platform.
- Proven track record of designing, implementing, and managing M365 services.
- Experience in project management and leading cross-functional teams.
Technical Competencies
- Deep knowledge of Multi-Factor Authentication, Conditional Access and Azure AD Connect
- Strong knowledge in PowerShell scripting for automation and administration of M365.
- Hands-on experience in implementing MS Purview and Power Platform with other M365 services.
This position is open to Malaysian citizens only.
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