MODULE LEAD - Security Operations (SOC)

Happiest Minds Technologies

5-8 Years

Not Disclosed

Malaysia, Kuala Lumpur

Posted 2 hours ago
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Job Description

Roles & Responsibilities

Manage and support daily Security Operations activities, including:
Change management and security service request reviews and approvals.
Proxy URL whitelisting.
Annual firewall rule and network architecture reviews.
Endpoint security administration and monitoring.
Vulnerability management and security patching activities.
Data Loss Prevention (DLP) operations for web and email channels.
Security alert monitoring, investigation, and coordination with the Global Security Operations Center (GSOC).
Coordinate and support Security Operations activities with Group Security, IT teams, and business units, including:
Monitoring Security Operations KPIs and driving remediation of identified gaps.
Reviewing and approving firewall rule requests, driving remediation of high-risk rules, and coordinating annual firewall and network architecture reviews across Eastspring LBUs.
Managing web URL, email, and DLP whitelisting requests, including alert handling, log analysis, and policy reviews.
Supporting endpoint security initiatives, including security agent deployment, compliance monitoring, and remediation of identified gaps.
Coordinating security alert investigations and incident response activities with the GSOC team.
Supporting annual cyber exercise planning and execution across Eastspring LBUs.
Supporting compliance and audit activities by providing relevant documentation and evidence.
Monitoring, tracking, and reporting Security Operations metrics, remediation progress, and compliance status.
Support the Team Lead in coordinating monthly Eastspring LBU Information Security meetings and delivering regional Security Operations projects and initiatives.
Provide regular updates on Security Operations performance, risk posture, key metrics, and remediation progress to the Team Lead.
Maintain and update Eastspring security policies, standards, procedures, and operational documentation.
Work closely with business unit IT teams to coordinate Security Operations activities, including vulnerability remediation, security patching, incident response, security agent deployment, ensuring timely completion within agreed service levels.
Review, triage, and respond to Security Operations-related requests and enquiries from users and stakeholders.
Support the Team Lead in the execution of regional Security Operations initiatives and perform other duties as assigned.

Experience / Qualifications

Bachelor's Degree in Computer Science, Software Engineering, Information Systems, Cyber Security, or a related discipline.
5 to 8 years of hands-on experience in Information Security or Security Operations, with exposure to the following security technologies and tools:
Vulnerability and compliance scanning tools.
Endpoint Detection and Response (EDR) tools.
Anti-malware/anti-virus solutions.
Data Loss Prevention (DLP) solutions.
Secure web proxy technologies.
Firewall policy management tools.
IT Service Management (ITSM) platforms (e.g., ServiceNow).
Experience in security alert monitoring, incident handling, vulnerability remediation, and compliance tracking. Experience in Security Operations reporting and dashboard management is advantageous.
Good understanding of IT infrastructure, Cloud security, network security technologies, information security controls, compliance requirements, and operational process improvements.
Experience working with geographically distributed teams across multiple regions is an advantage.
Strong communication and interpersonal skills, with the ability to work independently and take ownership of deliverables.
Customer-focused team player with strong stakeholder management capabilities.

Security Operations (SOC)