About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- Lead and manage a team of Mortgage Specialists/Relationship Managers to achieve mortgage acquisition and revenue targets.
- Develop and implement sales strategies to drive mortgage growth.
- Monitor individual and team performance, providing regular coaching and support.
- Manage sales pipelines, track leads, and drive conversion efficiency.
- Analyse market trends and competitor offerings to identify opportunities.
- Build strong working relationships with property developers, real estate agents, and external partners.
- Participate in property launches, roadshows, and customer engagement activities.
- Work closely with branches and other internal units to drive cross-selling.
- Handle escalated customer issues and provide timely resolutions.
- Ensure adherence to regulatory requirements, internal policies, and credit guidelines.
- Collaborate with credit, operations, and compliance on portfolio and exception management.
- Prepare and present sales reports, performance dashboards, and forecasts.
- Track key metrics such as conversion rates, productivity, and customer satisfaction.
- Identify gaps in performance and recommend improvements.
Job Requirement
- Bachelor's degree in Business, Finance, Marketing, or related fields.
- 5–8 years mortgage sales experience, with 2–3 years in a managerial role.
- Strong leadership and people-management skills.
- Excellent communication, negotiation, and relationship-building skills.
- Deep knowledge of mortgage products, credit assessment, and property market trends.
- Analytical, organised, and able to manage multiple priorities.
- Customer-focused with strong problem‑solving abilities.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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