Introduction
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Responsibilities
This position is responsible in day to day trucking operations and activities effectively to ensure delivery of service.
- Trucking planning accordance to approved vendor list and coordinatio of trucking activities.
- Acceptance of truck order and execute with vendors.
- Ensure on time pick-up delivery on all bookings.
- Proactive follow-up on each movement and raise escalation to internal and external customer on any incident.
- To submit daily/weekly/monthly report on time to customer.
- Ensure update in CTSI system and check status.
- Maintain Operations Standard as per set KPI.
- Coordinate day to day operation activities meet inter-department and customer's trucking requirements.
Qualifications
- Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field
- 13 years of experience in customer service, logistics, or transport operations
- Knowledge of transportation regulations and safety compliance
- Proficiency in MS Office (Excel, Word, Outlook) and logistics management software
- Strong multitasking skills and a customer-oriented approach to handling inquiries efficiently
- Ability to work under pressure in a fast-paced logistics environment
