Network Engineer Manager

Why This Role Matters

Finexus operates mission-critical infrastructure that powers Malaysia's financial ecosystem. Our networks underpin high-availability transaction processing, secure connectivity, cloud workloads, and regulatory-compliant operations.

The Network Manager ensures that Finexus network environment is reliable, secure, and scalable while leading a team to deliver enterprise-grade network services. Your decisions influence network performance, system uptime, compliance, and the success of internal and customer-facing platforms.

About the Role

The Network Manager oversees the design, implementation, and operation of corporate and production networks, including cloud services. This role provides technical leadership to the Network Engineering team, drives automation, ensures compliance, and maintains operational excellence. You will collaborate with Security, Cloud, Application, Infrastructure, Audit, and Business teams to deliver secure and resilient network services.

Mission / Expected Outcomes

• Ensure secure, resilient, and highly available corporate and production networks.
• Lead network architecture design, optimization, and continuous improvement initiatives.
• Manage and develop the Network Engineering team to deliver operational excellence.
• Maintain compliance with PCI-DSS, PCI-3DS, PCI-PIN, ISO/IEC 27001, ISO 9001, SOC-2, BNM RMiT, and other relevant frameworks.
• Proactively identify risks, dependencies, and roadblocks, and recommend solutions.
• Drive network automation, R&D for new devices/tools, and knowledge development.

Key Responsibilities

Network Operations & Management

• Manage and maintain corporate networks across Development, UAT, and Production, including ISP, firewalls, switches, routing, and VPN connectivity.
• Maintain asset inventory and ensure proper equipment placement and cabling in data centres.
• Configure and manage firewalls (routing, NAT, port access), switches (VLANs, LAG, ACLs), and VPN tunnels (IPSec, SpeedFusion).
• Oversee vulnerability management: firmware upgrades, patching, and device maintenance.
• Support network troubleshooting: packet loss, connection timeouts/refusals, routing issues.
• Implement and monitor network performance and alerting (e.g., SNMP).
• Manage network maintenance, upgrades, installations, and replacements, including out-of-hours support.
• Provide 24-hour network support and on-call rotation coverage.

Business Continuity & Deployment Support

• Manage BCP, DR, deployment, and go-live network activities.
• Ensure high availability during midnight/weekend operations and critical deployments.
• Assist in network troubleshooting during incidents and system failures.

Cloud & Security Management

• Manage corporate network and cloud services, including DNS, reverse proxy, and Anti-DDoS measures.
• Support compliance with regulatory frameworks and corporate certifications.

Team Leadership & Collaboration

• Lead, coach, and mentor the Network Engineering team to achieve operational and strategic goals.
• Set objectives, monitor performance, and foster a culture of continuous improvement.
• Coordinate with Application, IT Operations, Business Operations, Information Security, and Audit teams on network connectivity, troubleshooting, and compliance matters.

Strategy, Automation & R&D

• Design and improve network architecture for high availability and resiliency.
• Lead automation initiatives and Infrastructure-as-Code adoption.
• Conduct R&D on emerging devices, tools, and approaches to enhance network performance and reliability.

Self-Improvement

• Engage in continuous learning, including free courses and professional certifications (e.g., CCNP, exam fees reimbursed upon passing).

Key Requirements

Academic & Professional Qualifications

• Diploma or higher in Computer Science, Software Development, Software Engineering, Computer Networking, or related field.
• CCNA or equivalent certification; higher-level certifications (e.g., CCNP, CCIE) advantageous.

Experience

• Minimum 5 years in computer networking.
• At least 3 years in team management and project delivery.
• Proven experience in network operations, architecture, troubleshooting, monitoring, automation, and Infrastructure-as-Code.
• Experience managing corporate networks, cloud services, firewalls, switches, VPNs, and routing protocols.
• Demonstrated track record in project management and compliance frameworks.

Technical Skills

• Proficiency in IP addressing, VLANs, routing protocols, NAT, IPSec VPN, and SNMP.
• Strong knowledge of network design, architecture, troubleshooting, and automation.

Behavioral & Leadership Competencies

• Self-driven with strong problem-solving mindset.
• Excellent communication and stakeholder management skills.
• Effective scheduling, planning, and risk management capabilities.
• Leadership qualities to guide, coach, and motivate a technical team.