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Unison Group

Networking Operations Monitoring Analyst

Unison Group
Malaysia, Kuala Lumpur
Fresher

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Deliver Monitoring Operations:

  • Deliver monitoring of network , various server platform and application services
  • Provide monitoring and support services with respond to messages, alarms or problems identified by monitoring / management tools

Handle Level 1/1.5 problem resolution:

  • Troubleshooting /resolution of event detected within the stipulated time,SOP and Service Level Agreement
  • Escalate issues to second level support in accordance to standard operating procedure and Service Level Agreement
  • Coordinate closely with Level 2 & 3 engineers, vendors and suppliers for quicker problem resolution

Perform Schedule Routines:

  • Executes scheduled routines in accordance with standard procedures predefined
  • Execute schedule health checks

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

Unison Group

Job ID: 126535213

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Last Updated: 31-10-2025 09:26:37 PM
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