Networking Operations Monitoring Analyst
- Posted 4 months ago
- Be among the first 10 applicants
Job Description
Deliver Monitoring Operations:
- Deliver monitoring of network , various server platform and application services
- Provide monitoring and support services with respond to messages, alarms or problems identified by monitoring / management tools
- Troubleshooting /resolution of event detected within the stipulated time,SOP and Service Level Agreement
- Escalate issues to second level support in accordance to standard operating procedure and Service Level Agreement
- Coordinate closely with Level 2 & 3 engineers, vendors and suppliers for quicker problem resolution
- Executes scheduled routines in accordance with standard procedures predefined
- Execute schedule health checks
More Info
Key Skills
Monitoring management tools
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