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- Attend to all customer inquiry for Auto Finance, eg, payment, redemption, statement request etc
- Attend to all miscellaneous customer related matters
- Attend to all external party inquiry related to Auto Finance product, eg, audit confirmation, insurance claim etc
- Attend to customer complain via various channel
- Attend to e-batal/discharge of charge for settled account
- Attend to payment reversal of customer account Updating of register and status of complain/Inquiry
- Updating of register and status of complain/Inquiry
